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Generations Riviera Maya

Generations Riviera Maya by Karisma is Mexico´s premier all Suite, all Butler, all Gourmet beachfront resort where couples, wedding parties and families savor a Gourmet Inclusive® experience, a vacation that fosters togetherness. This 144 suite hotel stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites with butler service. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. Guests are invited to customize their Gourmet Inclusive® experience by completing a pre-arrival form online.

The property is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.

All guests ages 18 and over are also welcome to use the facilities at the adults only El Dorado Casitas Royale and El Dorado Royale, by Karisma, which are located next door.


Let Berwick Travel help you plan your Generations Riviera Maya vacation package!

(866) 278-8728

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Special Offers

Book a stay at Generations Riviera Maya by June 30, 2017 for travel by December 23, 2017 and save up to 61%. Rates start from $193 pp/pn

Generations Riviera Maya features 144 luxurious suites decorated in a forward looking style and divided into 10 categories. All accommodations are provided with deluxe amenities including 24 hour in room dining, oversized balcony or terrace, Jacuzzi for two, 47” LCD TV, and iPod docking alarm clock. Additional room comforts include AC, bathrooms with double sinks, hair dryer, plush bath robes, either one king or two double beds, safety deposit box, iron and ironing board, coffee maker, telephone, a vanity mirror and ample closet space. In room mini fridge customizable with beverage choices and sweet and savory snacks, plus kid’s favorites. Guests traveling with children can take advantage of our Gourmet Inclusive® baby amenities such as strollers, cribs, pack and plays, baby changing tables, monitors, baby bottle warmers, baby bathrobes and more. Enjoy the astonishing views of the turquoise Mexican Caribbean Sea from all our beachfront rooms.



LUXURY JACUZZI SUITE These spacious suites feature a king or two double beds for the adults and an area for the little ones, divided by a sliding door, featuring double and single sofa beds and a second TV and Blue Ray Disc Player. Max occupancy: 2 adults + 2 children Size: 722 sqft

OCEAN FRONT ONE BEDROOM JACUZZI SUITE These spacious suites have a master bedroom featuring a king size bed and Jacuzzi for two. The living room features a double and single sofa bed, TV, Blue Ray Disc Player, dining table for six, and a fully equipped kitchen. This suite also includes one and a half full bathrooms and our special “Aguas del amor” private outdoor shower. Max Occupancy: 2 Adults + 2 Children Size: 1287 sqft

OCEAN FRONT ONE BEDROOM JACUZZI SUITE SWIM UP This category includes all of the amenities described in the Ocean Front One Bedroom Jacuzzi Suite as well as a water mirror balcony that connects to the main pool and swim up bar. Max Occupancy: 2 Adults + 2 Children Size: 1287 sqft

OCEAN FRONT ONE BEDROOM JACUZZI SUITE INFINITY This category includes all of the amenities described in the Ocean Front One Bedroom Jacuzzi Suite as well as an infinity pool right outside your balcony. Max Occupancy: 2 Adults + 2 Children Size: 1287 sqft

OCEAN FRONT TWO BEDROOM JACUZZI SUITE This category is the perfect option for families consisting of both the Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite. Max Occupancy: 4 Adults + 4 Children Size: 2009 sqft

OCEAN FRONT TWO BEDROOM JACUZZI SUITE SWIM UP This Suite provides the same amenities described in the Ocean Front Two Bedroom Jacuzzi Suite as well as a water mirror balcony that connects to the main pool and swim up bar. Max Occupancy: 4 Adults + 4 Children Size: 2009 sqft

OCEAN FRONT TWO BEDROOM JACUZZI SUITE INFINITY This Suite provides the same amenities described in the Ocean Front Two Bedroom Jacuzzi Suite as well as an infinity pool right outside your balcony. Max Occupancy: 4 Adults + 4 Children Size: 2009 sqft

OCEAN FRONT THREE BEDROOM JACUZZI SUITE Designed with large parties in mind, this suite consists of the Ocean Front One Bedroom Jacuzzi Suite and two Luxury Jacuzzi Suites. Max Occupancy: 6 Adults + 6 Children Size: 2731 sqft

OCEAN FRONT THREE BEDROOM JACUZZI SUITE SWIM UP This category includes all of the amenities described in the Ocean Front Three Bedroom Jacuzzi Suite as well as a water mirror balcony that connects to the main pool and swim up bar. Max Occupancy: 6 adults + 6 Children Size: 2731 sqft

OCEAN FRONT THREE BEDROOM JACUZZI SUITE INFINITY This category includes all of the amenities described in the Ocean Front Three Bedroom Jacuzzi Suite as well as an infinity pool right outside of your balcony. Max Occupancy: 6 adults + 6 Children Size: 2731 sqft


Guests can truly relax knowing that our professional butlers will take care of their every need. Pre-Arrival Ensure your preferences are in-suite accordance to the format previously filled online in out Upon Arrival Provide all information regarding tours and spa services  and provide a private orientation of the room and the property Throughout your stay

  • Make all tour bookings and on property activities
  • Recommend and reserve Spa treatments
  • Aromatherapy
  • Pillow menu
  • Serve continental family style breakfast in suite
  • Serve your favorite drinks while you lounge on the beach or pool
  • Serve family themed in room dining
  • Serve pre-dinner drinks and GI bites
  • Make dinner reservations for adults at El Dorado Royale and El Dorado Casitas Royale
  • Make babysitter arrangements (additional charge)
  • Arrange for special occasions and celebrations
  • Ensure suite is kept in perfect condition and arranged according to your preferences
  • Make all room service orders
  • Shine/clean shoes for dinner

Beach & Pool Butler Service

  • Provide sunscreen and towels
  • Provide newspapers, magazines, and reading material
  • Order lunch at the restaurant
  • Arrange picnics on the beach
  • Provide refreshments and Gourmet Bites
  • Bring cold scented towels
  • Provide kids toys
The exquisite restaurants and bars of Generations Riviera Maya epitomize the excellent quality and customized service that forms our Gourmet Inclusive vacation experience.


The family restaurant on the block, CHEF MARKET serves breakfast, lunch and dinner. Hard wood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless ranging from coffee and croissants, healthy options, a la carte choice from the blackboards to a lavish food display with a la minute preparations and rotisserie. Gourmet Inclusive® Service: breakfast, brunch, lunch, dinner and late night corner. Gourmet Inclusive® Service from 6am to 10pm

HABB *Coming Soon
Grilling is the predominant technique of cooking in this venue; olive oil and fresh herbs are used in abundance to season the food. Proximity to the ocean provides access to fresh seafood in some of the preparations which range from flatbreads, pastas to paella and risotto to name a few of the succulent dishes. Take in the impressive Mediterranean décor at Habb Lounge where you can enjoy a before and after dinner drink. GI Service from 5:30pm to 10pm

Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots. This cozy venue serves all food on the center of the table to be shared. Guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. GI Service from 5:30pm -10pm

Local and Caribbean specialties with an emphasis on authentic Mexican “street” cuisine, spices and flavors. This seaside restaurant is a vibrant celebration of food, energy, music and beach life. Refreshing and unpretentious, Palms offers the true authentic flavors of Mexico and the Caribbean. Enjoy Mexican table games with a variety of cocktails. Gourmet Inclusive® Service from 11am to 6pm

*Coming Soon
The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Dishes are created according to guests’ preferences with the freshest ingredients available. Guests are invited to sit back and relax as the chefs do their magic. Gourmet Inclusive® Service for dinner only from 6pm to 10pm

*Coming soon
Here you will find a wide variety of non-alcoholic beverages, from agave nectar latte to Arabica roast espresso or just a cup of coffee or teas. A selection of healthy smoothies, fruit pops and freshly baked goods you can pick and choose from for your enjoyment. Gourmet Inclusive® Service from 10am to 6pm


Generations Riviera Maya offers a new type of in-room dining experience available 24 hours a day. Guests can enjoy our family a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, in their kitchenette facilities, or even in their own private terrace. Specialties include family style continental breakfast* and sharing options, and themed dinners*. Options available in 1, 2 or 3 bedroom suites.


Surrounded by lush Mexican jungle, this lounge is the perfect place to unwind and mingle with flavorful cocktails Gourmet Inclusive® Service from 11am – 11pm

Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused waters, ice-cold beers and full GI premium bar. Enjoy poolside waiters serving the refreshment of your liking. Gourmet Inclusive® Service from 9am to 11pm

Third floor cocktail bar and lounge for adults only. Here we pour (sling) from the famous Singapore sling to tequila sling, you name it we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling stars on the Caribbean Sea while enjoying your sling. Gourmet Inclusive® Service from 5pm to 2am

*Coming soon
Serving great wine is not sufficient to make a wine evening experience successful. Our aim is to give guests a true lifestyle experience. Attentive service paired with a dynamic, yet cozy atmosphere are the perfect setting for the enjoyment and pairing of fine wine and Gourmet Inclusive® cheese bites with friends. The wine selection is a source of pride, a great balance of new world and old world wines. We take the mystery out of wine by having our well trained staff giving you the ins and outs of these wines. We offer an extensive wine list as well as a rotating list of wines by the glass. Inhale the rich scent of wine when entering Valley Cave, giving budding or experienced oenophiles the opportunity to try new wines, inviting you to drink in the relaxing atmosphere even more deeply. Open from 5pm to 1am

Your Gourmet Inclusive® vacation begins at check-in as you are greeted with a glass of sparkling wine (beverages for the kids) and a cool towel upon arrival. You will be pampered with gourmet services and amenities such as beach butlers, concierge service, daily turn down, 24 hours room service, premium beverages and gourmet cuisine. Our trademark Gourmet Inclusive® service offers unique and relaxing all-inclusive experiences.



  • Accommodations as selected
  • Welcome glass of sparkling wine for adults and beverages for kids
  • All meals and gourmet bites
  • All domestic and international alcoholic and non- alcoholic beverages
  • 24 hour Gourmet Inclusive® room service including family style options & favorites from our sister resorts most popular restaurants
  • Kids menu
  • Eko Kids Club (4-12 years of age)
  • Beach & Pool butler
  • Snorkeling equipment
  • Concierge and vacation planner services
  • All taxes and gratuities
  • Self-service sunset bar/lounge from 5pm to 11pm
  • Room service family continental breakfast (in 1, 2 and 3 bedroom Suites)
  • Library & reading area at the Family Lounge
  • Executive lounge with butler service
  • Family themed night in room dining (in 1, 2 or 3 bedroom Suites)
  • Baby amenities, including strollers, pack and play, bottle warmers, bottle sterilizers, baby food, monitors, changing tables with bathtubs, cribs, bath robes


  • Scuba diving trips, certificates, rental equipment and deep-sea fishing.
  • Gift Shop & Logo Shop
  • Car rental.
  • Telephone service.
  • Fax services.
  • Business center
  • Wireless Internet available.
  • Wave runners & Parasailing
  • Candle light dinner from 6:00 pm to 10:00 pm
  • Babysitting and private nanny services
  • Wireless internet available
  • Romantic candlelight or family dinners on the beach
  • Náay Spa facilities and services at El Dorado Royale and El Dorado Casitas Royale
  • Tour desk
  • Scuba diving trips, certification, rental equipment and deep sea fishing
  • Car rental & limousine service
  • Transportation to Playa del Carmen or Cancun
  • Packages: golf, cultural, horseback riding, night cruises, night life, water sports, snorkeling, jet skiing, boogie boards, parasailing, etc.
  • Private yoga instructor
  • International wine selection from our cellar
  • Private dining arrangements
  • Fax and international phone calls
  • Laundry
  • Money exchange
  • Gift Shop
  • Special wedding honeymoon and anniversary packages


Our Greenhouse goes hand in hand with our Going Green philosophy and our mission to provide the freshest vegetables and herbs for our guests’ enjoyment. Some of the crops we harvest are: beef tomato, plum tomato, cherry tomato, European cucumber, green & yellow pepper, coriander, basil, spinach, and lettuce. The fertilization process is carried out through a hydroponic system.

Generations Riviera Maya Eko Kids Club

Generations Eko Kids Club offers supervised activities for children ages 4 to 12 years old*. It offers kids a fun and safe place to play and with unique children’s experiences such as recycling materials for art projects to teach children about the environment while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more! Open: 9:00am – 10:00pm * Children under 4 years old require adult supervision

Open throughout the day, this special place was created with little ones in mind to provide a shady area to enjoy the beach. They will love the variety of things to do from climbing to sliding and beach toys. Adult supervision is required.

What the warm sun, sand and surf do for your body, Náay Spa will do for your soul.


Spa services include everything from hydrotherapy, herbal therapy, facials, body treatments and reflexology to a nearly infinite variety of massage treatments culminating in our romantic oceanfront couples Sky Massage. There’s also a Fitness Center, sauna, steam room, full-service beauty salon, a boutique, spa store and a private bridal suite. Kids spa services for children ages 4-12 are also available.

Guests of Generations Riviera Maya can use Spa services and facilities of neighboring El Dorado Casitas Royale hotel.

Water Journey Ritual

Wash away stress on a guided journey that takes you from the sauna and steam rooms to a simmering whirlpool and a bracing soak in a polar pool, culminating in the sensations pool, where powerful hydro jets, bubble beds and waterfalls soothe and relax your back, legs and spine. The Water Journey lasts approximately 45 minutes, and it’s a great way to prepare for additional body treatments.

Ancient Náay Ritual

At Náay Spa, we respect the healing power of ancient therapies, and offer a vast selection of full body massages and skin treatments. You can indulge in a body wrap of cocoa butter, chocolate and hazelnut oil to create a cascade of pleasure for the skin, and the soul. And exclusively for men, we offer a detoxifying Stress Terminator, incorporating a body scrub, bath therapy, facial and deep massage to eliminate stress and restore balance to the body, mind and spirit.

Beachfront Sky Massage

Take a blissful retreat from your vacation with a variety of romantic couples therapies at Náay Spa. At the heart of it is our signature Sky Massage, where you can unwind, side-by-side in an open-air palapa on the beach. Other options include a sunrise massage, where you can start your day with a massage and mimosa, or ease into the evening with a bottle of champagne and a moonlight massage.

Wedding Rituals

On the most special day of your life, Náay Spa is here to make sure you feel as beautiful on the inside as you look on the outside. Our Bridal Floor has it all for the most important day in your life. From soothing massages to facials and milk baths, we offer an array of soul and spirit cleansing spa services, along with a full-service beauty salon and specialized bridal suite. And the groom hasn’t been forgotten. We offer a comprehensive holistic ritual for men, to calm their nerves and revitalize the spirit.

Perfect Moments Deserve the Perfect Setting

Where exceptional wedding planning meets style beyond compare, you will find Gourmet Inclusive Wedding Events and the Memorable Moments Signature Wedding Collection by Karisma simply irresistible.

At Karisma Hotels and Resorts, romance and travel go hand in hand. To keep it that way, the ease and convenience of hosting a beautiful destination wedding is emphasized. Don’t let the thought of planning a boring, traditional wedding overwhelm you! These luxury resorts can provide an out-of-this-world wedding experience while giving you a once in a lifetime connection with family and friends in a stunning setting that you’ll never forget!

Tell us about you!
Tell us about your event!

How many guests (adults/children) do you expect?

Where will most guests be traveling from? City/state, airport, etc.

If you are having a ceremony at the resort, choose your preferred type .

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We invite you to experience first hand the award winning service and attention to detail that Karisma Hotels and Resorts are known for, as you embark on a planning journey filled with sophisticated style and special touches. Whether your event will be elegant and understated or a grand affair that spans over days, your vision will come to life and unfold into the magnificent destination wedding celebration you have always dreamed of.

The Memorable Moments Signature Wedding Collection™ by Karisma is influenced by designers but inspired by brides. It’s a perfectly crafted recipe of high end inspiration, chic decor and Signature Accents™. Watch your vision come to life while being treated to unparalleled service and a truly gourmet experience. We are the wedding specialist in the Riviera Maya, with on-site professional coordinator we are fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Beautiful and unique ceremony locations including a beach front chapel, gourmet cuisine, our distinguished service was created to enhance the experience and allow the bride, groom, family and friends to have not just a day celebration, but a lifetime of memories.


  • Private gourmet four course romantic dinner on the beach
  • Chef ́s special gourmet breakfast in bed the morning after
  • 2×1 Beachfront sky massages
  • Chilled bottle of domestic champagne delivered to the room upon arrival
  • One night anniversary return stay voucher**
  • Complimentary use of WI-FI
  • 15% discount on spa services
  • Romantically decorated suite with rose petals aromatherapy and candles and a fresh tropical flower arrangement in room.

*Complimentary Package when booking a 5 night stay or longer in qualifying room category. **Free return voucher valid only for North America travelers.

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  • Free honeymoon registry
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Important Passport Information

New TSA regulations require that passports be valid for at least six (6) months beyond travel dates. If your passport is set to expire in under six months from your return date, you must renew it prior to travel.

All Generations Riviera Maya information © Berwick Travel. Pricing and package inclusions subject to change.

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