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WELCOME TO THE VALENTIN IMPERIAL MAYA!
The Valentin Imperial Maya is an upscale all-inclusive resort for adults only, located only 25 minutes south of Cancun International Airport. Created in the style of a Mexican hacienda, the richly-designed Valentin Imperial Maya is tucked away in tropical seclusion on Playa del Secreto's half-mile white sand beach.
Valentin Imperial Maya is an all-suite property, featuring an intimate 396 Junior Suites and 12 One Bedroom Suites, all with beautiful views of the Caribbean, lagoon, or pool. The Suites are located throughout the property in two and three story villas, and all feature in-room Jacuzzi tubs or hydromassage bathtubs.
The Valentin Imperial Maya also features gourmet dining at any one of seven a la carte restaurants, none of which require reservations. Don't spend your vacation worrying about your dining timetable, eat where you want, when you want at the Valentin Imperial Maya! Choose from Italian, French, Japanese, Mexican, steakhouse, or seafood. Start your day with a beachfront a la carte breakfast, and enjoy lunch overlooking the Caribbean.
Finish your magical day at Valentin Imperial Maya by enjoying the nightly shows at the air-conditioned theater, or dance the night away at the disco. Or if you prefer, simply relax at the main lobby bar for evening cocktails, or enjoy a hand-rolled cigar at the cigar bar.
Choices are endless at Valentin Imperial Maya...come see why Berwick Travel is proud to feature the brand-new, all-suites, adults-only, luxury resort called Valentin Imperial Maya. We've been there, and know you'll enjoy it as much as we did. Check out our Valentin Imperial Maya pictures using the link to the left.
Valentin Imperial Maya Specials and Promotions
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Valentin Imperial Maya Reviews by Clients
From Caitlin C, Parma OH (travel dates 8/20/10-8/26/10):
Valentin Imperial Maya was perfect, very well kept grounds and the staff couldn't have been better, everyone had a smile on there face the whole time and helped you with anything you would need. The beach was gorgeous along with both pools. The food was spectacular, they give you so many options to chose from that you would never go hungry or get sick of the food. I liked the different themed restaurants it was fun to eat something inspired from different countries every night. I will be planning to have my wedding and honeymoon there and I would definitely reccomend Berwick to anyone who is planning a vacation, they took care of everything that had to do with the trip and made it easy and stress-free!
View complete review and see others
Valentin Imperial Maya Accommodations
Valentin Imperial Maya is an all suite property. Bask in any of Valentin Imperial Maya's expertly outfitted guest suites, overlooking the majestic Caribbean Sea or beautiful pool and lagoon area. Get a welcome cocktail at our private check-in. Choose one of our luxurious suites located in two- and three story villas (Deluxe Junior Suites, Silver Junior Suites, Golden Junior Suites, Golden Junior Suites Swim-up, Emerald Junior Suites and Diamond Suites), and enjoy an array of exclusive amenities including concierge service, 24-hour unlimited drinks and snacks, an oversized Jacuzzi, a pillow menu for a good night sleep, free high-speed Internet access and much more. Handicap accessible rooms are available.
Deluxe Junior Suites (208 units) – maximum 3 adults
48 m2 or 516 sq. ft. Junior Suites with ocean, pool or garden view and oversized balcony or terrace.
•
King size or 2 double beds
• Private and furnished terrace or balcony
• Full marble bathrooms
• Separate shower cabin
• Hydromassage bathtub
• Separate toilette
• Vanity mirror
• Hair dryer & scale
• Phone in bathroom
• Satellite TV
• DVD player
• Air conditioning with in-room climate control & ceiling fan
• Radio/Alarm clock with i-Pod dock
• Direct dial telephone with voice mail
• Free high-speed Internet connection
• Electronic in-room safe (laptop size)
• Coffee/tea maker set
• Minibar Iron & ironing board
• Handicap accessible rooms available
Silver Junior Suites (208 units) – maximum 3 adults
48 m2 or 516 sq. ft. Junior Suites with ocean, pool or garden view and oversized balcony or terrace.
•
King size bed
• Private and furnished terrace or balcony
• Full marble bathrooms
• Separate shower cabin
• Hydromassage bathtub for two
• Separate toilette
• Vanity mirror
• Hair dryer & scale
• Phone in bathroom
• Satellite TV
• DVD player
• Air conditioning with in-room climate control & ceiling fan
• Radio/Alarm clock with i-Pod dock
• Direct dial telephone with voice mail
• Free high-speed Internet connection
• Electronic in-room safe (laptop size)
• Coffee/tea maker set
• Minibar Iron & ironing board
• Handicap accessible rooms available
Golden Junior Suites
* King-size or 2 double beds
* Private and furnished balcony
* Hydro massage bathtub for two
* Double vanities & vanity mirror
* Bathrobes & slippers
* 2 TV's, 1 LCD Satellite television with premium and adult channels
* DVD player, films -at no extra cost- available from the Concierge
* Radio/Alarm clock with I-pod dock
* Electronic in-room safe (laptop size)
* Coffee/tea maker set
* Daily stocked minibar
* Iron & ironing board
* Turn-down service
Golden Junior Suites Swim-up
* Direct access to the swim-up pool.
* King-size or 2 double beds
* Private and furnished balcony
* Hydro massage bathtub for two
* Double vanities & vanity mirror
* Bathrobes & slippers
* 2 TV's, 1 LCD Satellite television with premium and adult channels
* DVD player, films -at no extra cost- available from the Concierge
* Radio/Alarm clock with I-pod dock
* Electronic in-room safe (laptop size)
* Coffee/tea maker set
* Daily stocked mini bar
* Iron & ironing board
* Turn-down service
Oceanfront (Emerald) Junior Suites
* King-size bed
* Private and furnished patio or balcony
* Beachfront Jacuzzi with direct access to terrace or balcony
* Double vanities & vanity mirror
* Bathrobes & slippers
* LCD Satellite television with premium and adult channels
* DVD player, films -at no extra cost- available from the Concierge
* Radio/Alarm clock with I pod dock
* Electronic in-room safe (laptop size)
* Coffee/tea maker set
* Daily stocked mini bar
* Iron & ironing board
* Turn-down service
~Berwick Travel Note: Because of the nature of the Valentin Imperial Maya's layout and foliage, these rooms do not provide an unobstructed oceanview.
Diamond Suites
* King-size bed
* Separate living room
* Private and furnished supersized terrace with outdoor oversized Jacuzzi
* In-room hydromassage bathtub
* Double vanities & vanity mirror
* Bathrobes & slippers
* Flat-screen Satellite television with premium and adult channels
* Radio/Alarm clock with I-pod dock
* DVD player with Dolby Surround System, films -at no extra cost- available from the Concierge
* Desk top computer
* Electronic in-room safe (laptop size)
* Espresso coffee machine
* Coffee / tea maker set
* Shoe shine service
* Daily stocked minibar with premium liquors and snacks
* Butler service
* Iron & Ironing board
* Turn-down service
* Laundry /dry cleaning service at no extra cost
* Telephone service at no extra cost
* One (1) Swedish massage (30 minutes) per person
* One (1) romantic dinner
* Daily newspaper, of your selection, delivered to your room
VALENTIN PRIVILEGE (Extra charge)
The Valentin Privilege is the answer for those guests who desire the ultimate pampering and will settle for nothing less. The distinctive personalized services that shape the Valentine Privilege include:
* Check-in & check-out in private lounge
* Pre-arrival Concierge service at privilege@valentinmaya.com
* Early check-in & late check-out (subject to availability)
* Valentin Privilege Concierge service
* Exclusive private lounge (7 am till 11 pm)
* Private business center
* Privilege snacks (7 am – 11 pm)
* Ultra - Premium bar service
* Daily newspaper room delivery
* Shoe shine service
* In room fresh flower arrangement upon arrival
* Daily fruit basket
* Bottle of Champagne in room upon arrival
* Upgraded minibar with selection of premium liquors and snacks
* Exclusive Valentin Privilege Beach bag
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Valentin Imperial Maya Dining
As a guest of the Valentin Imperial Maya, why not treat your palate to a culinary adventure as well? Enjoy your culinary experiences in a modern and trendy atmosphere with dishes crafted by internationally renowned chefs. Start your day with a tasty breakfast in our Beachfront à la carte restaurant, where you can also enjoy lunch. For casual dining, our main buffet restaurant is available for breakfast, lunch & dinner. Or you may select any of our seven à la carte restaurants: Italian, French, Japanese, Mexican, Steak House, Fish & Seafood and Lobster House. Reservations are never required at Valentin Imperial Maya. Dress code is required.
Valentin Imperial Maya is the place where all-inclusive luxury means the freedom to enjoy it in your own way; as a result reservations will never be required in any of our restaurants. Simply choose a restaurant you would like to go to and it will be our pleasure to serve you anytime, provided it is within hours of operation. At five of our restaurants we include a sample menu in seven stages with its suggested matching wine, carefully selected by our executive chef and house sommelier. All restaurants offer different diet food options, (vegetarian, low fat, etc.)
Restaurant Le Marché
Specializing in international dishes, the enchanting “Le Marche” opens its doors for dinner at 6:00 pm Because of its spaciousness, it is an excellent choice for dinner with a group of friends. This restaurant also offers different theme nights, however we always have a shortened menu available in addition to the theme being offered. Please check with your concierge for information on the weekly program.
Dinner from 6:00 pm until 11:00 pm and Midnight snacks from 11:00 pm until 2:00 am
Dress Code: For gentlemen: We recommend long pants however dress shorts or bermudas are accepted. Dress shirt, casual shoes or elegant sandals must be worn. For ladies: Long pants, capri pants, skirt, blouse, casual shoes or elegant sandals must be worn. No shorts, beach sandals, tank tops or t-shirts will be permitted.
Il Olivo
Inspired by traditional dishes and new Italian-American cuisine; using authentic, prime-quality ingredients.
Dinner from 6:00 pm until 10:30 pm
L'Alsace
We took the classic traditional French cuisine and carefully avoided the excesses of saturated fats. Before your dinner don’t forget to visit our extensive wine cellar and make a selection from among some of the finest wines in the world.
Dinner from 6:00 pm until 10:30 pm
Ginger
“Ginger” offers a selection of á la carte items, Tepanyaki tables and a Sushi Bar; based on traditional and contemporary Japanese cuisine with some Peruvian influences.
Dinner from 6:00 pm until 10:30 pm
La Hacienda
Our Mexican Restaurant is based on traditional Mexican gastronomy with a contemporary touch from three of our country’s different states—Veracruz, Puebla and Yucatan—avoiding excessively spicy flavors.
Dinner from 6:00 pm until 10:30 pm
Dress Code: Casual elegance for gentlemen: Long pants, dress shirt, casual shoes or elegant sandals must be worn. Casual elegance for ladies: Long pants, capri pants, skirt, blouse, casual shoes or elegant sandals must be worn. No shorts, beach sandals, tank tops or t-shirts will be permitted.
Restaurant Tierra
Enjoy excellent American Angus certified cuts, choice and prime quality, with American-Argentinean side dishes and dressings prepared on our grill in an open-air atmosphere. It’s the perfect place to enjoy an intimate candlelight dinner, giving you a panoramic view of the Caribbean Sea.
Dinner from 6:30 pm until 10:30 pm
Restaurant Mar
We offer an inspired, detailed selection of fish and seafood with influences of New Orleans-Cajun, Mexican Veracruzian, Peruvian and Caribbean-style cuisine.
Dinner from 6:30 pm until 10:30 pm
Lobster Pot
Enjoy the authentic taste of our Caribbean spiny lobster in a restaurant overlooking the sea (surcharge applicable).
Dinner from 6:30 pm until 10:30 pm
Dress Code: For gentlemen: We recommend long pants however dress shorts or bermudas are accepted. Dress shirt, casual shoes or elegant sandals must be worn. For ladies: Long pants, capri pants, skirt, blouse, casual shoes or elegant sandals must be worn. No shorts, beach sandals, tank tops or t-shirts will be permitted.
Room Service
If you prefer privacy during your dinner, please consult the Room Service tab in this directory. We are always ready to serve you 24 hours a day. We intend to offer you the best and most efficient service, however, we remind you that room service is restricted to the items appearing on the menu. We will gladly set up your dinner service on your terrace if you like.
Romantic Beach Dinners
Valentin Imperial Maya offers you the option to have an unforgettable romantic dinner on the edge of the sea. This service requires a reservation and has additional charges. For more information regarding this service, please contact your concierge.
BARS:
Sun & Moon
Located in our exclusive swim-up pool, we offer a variety of sodas, juices, beers, cocktails, drinks and snacks.
Heaven & Earth
Located in the water at the main pool area, it’s the ideal service to extend your good time without leaving the pool. We offer a variety of sodas, juices, beers, cocktails, drinks and snacks.
Sunrise & Sunset
Strategically located on the beach, this service offers a variety of refreshing beverages and tropical cocktails.
La Terraza
It is an ideal place to have a drink before dinner.
Don Miguel
Located in the central building of our hotel, next to the lobby, it is the ideal point of encounter for any occasion, from the departure point of any excursion to the perfect meeting place for the start of an enjoyable evening.
Salon Partagás
“Salon Partagás” is the perfect place to enjoy an aromatic cigar. Frequently you will encounter a professional cigar master. You can also make a selection from a choice of fine tequilas and cognacs (extra charges may apply.)
El Café
A comfortable place to enjoy a delicious coffee while reading your favorite book.
Sports and Music Bar
Laugh and dance the night away… lights, video, disco, dance floor, bar and of course our entertainment and activities team. Live music schedules weekly. For more information, contact your concierge.
El Palenque
Located in our expansive and enthralling theater. Witness lights, camera, action, music and dance, movies, shows, even circus entertainment—all while you enjoy your favorite cocktail.
La Plaza
Strategically located in our Mexican Plaza, it is the ideal place to begin a romantic evening.
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Valentin Imperial Maya Activities
In true luxurious lifestyle tradition, you'll write your own agenda with Valentin Imperial Maya activities, whether it’s a relaxing stroll along the beach at sunset, a calm early afternoon by the pool, enjoying our nightly show at the fully air-conditioned theater, or dancing the night away underneath the starry Caribbean night sky. An exciting mix of watersports are also available for those who want to explore the seas, including kayaking, snorkeling, diving ($) and more.
ALL INCLUSIVE PACKAGE
-24 hour unlimited drinks: national and a
selection of international brands
-Snacks.
-Unlimited access to all restaurants.
-Private check in.
-Welcome cocktail & cool refreshing towel
-Concierge service for all room categories.
-Upscale toiletries
-Oversized Jacuzzi
-Free internet access in all categories
-6 swimming pools
-Entertainment: daily activities, special events,
live entertainment, daily disco show
-Water sports activities center: non motorized
water sports activities are included
-Other sports: tennis courts, paddle courts, soccer
field
-Spa
-Business center
-3300 square foot shopping area
BONUS FEATURES
-Chaise Lounges
-Coffee/Tea (in-room)
-Daily Activities
-Parking
-Towels
-Use of Fitness Center-Use of Tennis Courts
-Watersports (Non-Motorized)
-Weekly Cocktail Party
-Welcome Drink
PACKAGE INCLUSIONS ARE SUBJECT TO CHANGE
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Valentin Imperial Maya Spa Facilities
Welcome to the Spa at Valentine Imperial Maya, a place to discover your senses.

From the moment you enter the Spa, your every sense is delightfully indulged. Live the Spa experience to the fullest with all our treatments and rituals.
We have selected extraordinary Spa treatments to create a complete balance and refresh your body, mind and spirit.
MASSAGES
Available massages include Asian to Occidental techniques, manipulation of tissues to improve health and well-being by relaxing muscles, relieving tension and improving circulation, and more.
FACIALS
Personalized treatments designed to clean, exfoliate and nourish your skin to improve the appearance, texture and overall condition of the skin involving a perfect combination of relaxation and beauty.
BODY TREATMENTS
Body treatments will help you to achieve that perfect, smooth and nourished skin you’ve always dreamed about by using natural products from Sea and Earth. They are specially combined to restore and improve the condition of your skin as well as detoxify and re-hydrate for an all-over body glow.
RITUALS
Spa Rituals are devoted to bring you the latest trends in fashion, beauty, and wellness. Our commitment is to provide an unforgettable experience by blending exotic ingredients and celebrate traditions to create a magical sensation through Spa products and treatments to energize your soul and rejuvenate your body, mind, and spirit.
VALENTIN THERAPY
We have created the most relaxing and delightful experience by blending unique techniques such as Reflexology, Shiat-su, Aromatherapy, Swedish Massage and Holistic Treatment. This experience will renovate and enhance your senses.
IMPERIAL EXPERIENCE
This exceptional 3 hour experience has been designed to provide you a radiance appearance combining face and body specialized treatments.
* Valentin Therapy / Self heating mud
* Valentin Body Wrap
* Prestige Facial
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Valentin Imperial Maya Weddings
When it comes to exchanging vows, the Valentine Imperial Maya is the perfect backdrop for that storybook wedding. Choose one of the wedding packages below and let “Happily Ever After” begin...
VALENTIN “MOONLIGHT” WEDDING PACKAGE
* All document arrangements (Marriage Certificate available only in Spanish for civil marriage)
* Judge or Minister
* Choice of wedding ceremony location: Magnificent Chapel, Romantic Gazebo or on the Beach
* Boutonnier for the Groom
* Bridal Bouquet
* Wedding arrangements by our wedding coordinator
* Press service of the wedding dress and groom’s tuxedo/suit
* Wedding cake & Sparkling wine for the toast for 10 guests
* Fruit basket
* Romantic Champagne Breakfast in bed the first morning after the wedding
* Late Check-out until 3:00 pm for the Bride & Groom (upon request and availability)
* Welcome letter
* Special Turn-down service
* Special décor in room (Bride & Groom)
* 15% Discount on all “The Spa” treatment (products are not included
* Set-up for Signatures
Total Cost: $ 799.00 USD
VALENTIN “UNFORGETTABLE” WEDDING PACKAGE
* All document arrangements (Marriage Certificate available only in Spanish for civil marriage)
* Judge or Minister
* Choice of wedding ceremony location: magnificent chapel, romantic gazebo or on the beach
* Boutonniere for the Groom
* Bridal bouquet
* Wedding arrangements by our wedding coordinator
* Press service of the wedding dress and groom’s tuxedo/suit
* Make-up & hair styling (Bride)
* Natural floral arrangement
* One-hour cocktail party (with Hors d´oeuvres for 20 guests staying at the hotel)
* Complimentary room for the groom the night before the wedding (based on availability)
* Valentin couples massage (50 mins)
* Wedding dinner party (for 20 guests staying at the hotel)
* Wedding Cake & Sparkling wine for the toast (for 20 guests)
* Fruit basket
* Romantic Champagne Breakfast in bed the first morning after the wedding
* Late Check-out until 3:00 pm for the Bride & Groom (upon request and availability)
* Welcome letter
* Special Turn-down service
* Special décor in room (Bride & Groom) include petals & fresh flowers
* Photo package (36 full color wedding pictures 4 x 6 + 1 picture 6 x 8 + album)
* 15% Discount on all “The Spa” treatment (products are not included)
* Set-up for signatures (with white covers, ceremonial table)
Total Cost: $1,799.00 USD
VALENTIN “ONCE IN A LIFETIME” WEDDING PACKAGE
Includes all the features of the “Unforgettable” wedding package plus:
* Private Pick-up service at the Airport
* Complimentary room upgrade (subject to availability upon arrival)
* Edited DVD (30 mins.)
* Special Wedding Dinner & Cocktail party (with Hors d´oeuvres for 20 guests staying at the hotel)
* Body wrap treatments for Bride & Groom (we have a special list)
* Natural floral centerpiece for the wedding dinner (Bride & Groom)
* Honeymoon in-room breakfast the first day after your arrival
* Romantic dinner at the beach (including, Champagne & Lobster candlelit) for Bride & Groom
* Photo package (will be 16 full color pictures & special kit with album)
* Honeymoon turn-down service
* Petals for runner aisle
* Flower décor for ceremony
* Live Mexican trio or marimba (45 mins.)
Total Cost: $2,599.00 USD
VOWS RENEWAL
* Bottle of domestic champagne for the toast
* Wedding site with set-up
* Natural flower arrangement
* Petals for runner aisle
* Special amenities in the room
* 10% discount on all Spa treatments
Total Cost: $ 499.00 USD
All packages are for the Bride & Groom only
VALENTIN’S COMPLIMENTARY WEDDING PACKAGE
Reservation at the Valentin Imperial Maya, for a minimum 7-night stay or a booking of more than 5 rooms for a minimum of 4 nights at any category is required to receive this complimentary package.
This complimentary package includes:
* All document arrangements
* Judge or Minister
* Pre-arrival concierge service by your wedding coordinator
* Choice of wedding ceremony location: Magnificent Chapel, Romantic Gazebo or on the Beach
* Bridal Bouquet
* Groom's boutonniere
* Wedding arrangments by our wedding coordinator
* Press service of the wedding dress and groom's tuxedo/suit
* Complimentary room for the groom the night before the wedding (based on availability)
* Wedding cake
* Natural floral arrangement
* Romantic Champagne breakfast in bed the first morning after the wedding
* Late check out until 3:00 p.m. for Bride & Groom (upon request and availability)
* Rose petals as décor in the room
* Welcome letter
* Bottle of domestic Champagne for the toast
* Romantic dinner in one of our Specialties Restaurants (Bride & Groom)
* Honeymoon turn-down service
* 15% discount on all “The Spa” treatments
VALENTIN HONEYMOON PREMIUM PACKAGE
1) Pre-arrival concierge
2) Champagne & flowers upon arrival
3) Special Honeymoon in-room breakfast the first day after your wedding
4) Romantic dinner in one of our restaurants
5) Special décor in the room
6) Aromatherapy set in room
7) Romantic couples massage
PRICE $ 599.00 USD
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Valentin Imperial Maya Reviews by Clients
From Sharon, Athens AL (travel dates 9/19/10-9/25/10):
Valentin Imperial Maya was awesome. The grounds were well maintained, the room was plush and comfortable and the food was top-of-the-line. Also, the pools were unbelievable!I recommended Berwick to several people that I met while there.
From Caitlin C, Parma OH (travel dates 8/20/10-8/26/10):
Valentin Imperial Maya was perfect, very well kept grounds and the staff couldn't have been better, everyone had a smile on there face the whole time and helped you with anything you would need. The beach was gorgeous along with both pools. The food was spectacular, they give you so many options to chose from that you would never go hungry or get sick of the food. I liked the different themed restaurants it was fun to eat something inspired from different countries every night. I will be planning to have my wedding and honeymoon there and I would definitely reccomend Berwick to anyone who is planning a vacation, they took care of everything that had to do with the trip and made it easy and stress-free!
From Revis H, Oklahoma City OK (travel dates 8/12/10-8/16/10):
Valentin Imperial Maya - the resort, staff, food, pools and beach were wonderful. The staff did everything to insure the stay was wonderful. We also recieved a free upgrade to gold. Sweet! Travel was well arranged and simple to follow, neatly tucked away in a easy to follow book. For total relaxation this is the place. everything you would need or want at this resort. Super clean 5 of 5 star rated. The only draw back was the American express travel company. they were seldom at the resort so setting up excursions was hard. Other than that the vacation was wonderful. Thank you Berwick Travel!
From Mike H, St Louis MO (travel dates 6/9/10-6/15/10):
Valentin Imperial Maya was great. Facilities were impressive, also
well-maintained. Food was very good, excellent preparation.
Staff were polite and accomodating. Beach was the best section
of the Gulf I've been too. In comparison to the Occidental
Grand at Xcaret and the Ocean Coral y Turquesa, the Imperial
Maya was the superior resort in all aforementioned categories.
Thanks again, Steve, we'll be back to Berwick in the future!
From Amy M, St. Louis MO (travel dates 6/9/10-6/15/10):
Valentin Imperial Maya was amazing! The resort was well kept and attended
to. Had no issues with the staff, they actually made it more
enjoyable as well. Every member made us feel at home and at
times felt like we were hanging out with the family. The beach
was beautiful. Water was rough on occasion, but they had sail
boats/kayaks to entertain you also if the water was too rough
to swim. Beach activities were there as well. The pool was
the best so far! They had 2 swim up bars and room was
available to order a drink at all times. Every restaurant was
delicious. Had to wait no longer than 10 minutes for a table
even without reservations. Definitely would recommend Valentin Imperial Maya to
everyone!!!
From Scott S., Manhattan NY (travel dates 5/4/10-5/11/10):
Valentin Imperial Maya was amazing the staff was awesome and super nice every second of everyday. The food was great we ate very well when we were there. The pools were perfect great swim up bars were great. The employees were great from the get go from the time we were picked up from the airport to the time we were dropped off we never had a rude or not happy employee. We left one day to go to Playa del Carmen and after we left we knew there was no reason to leave again because our resort had everything we needed. Great people great food great resort.
From Richard & Teresa V, Andover MN (travel dates 1/25/10-2/1/10):
We wanted to thank you for arranging this absolutely marvelous vacation at the Valentin Imperial Maya. Without doubt it's the BEST resort/hotel that Terri and I have ever stayed at. The service was fantastic. The staff was always pleasant and accommodating. Ask for anything, and chances are you'd get it right away. The rooms were very, very nice. Clean. Well-cleaned every day. They would even refresh the towels in the evening if you were out of the room if they could sneak in to turn down the bed.
And the food: the king of England doesn't eat any better. Great variety. Fantastic quality.
Activities: they had something for everyone all day long, from just sitting around a number of pools reading - the guests at this resort are real readers! - that were always clean, to many other activities people could take advantage of during the day and the evening.
They have live entertainment every night. For young people, they have a live, modern music band that on some days played until 2:00 a.m. Our building was a little too close to the band and our room faced it - we usually are in bed by 11:00 p.m. - but it was impossible to begrudge the many young people who were there having a great time. The only thing was we were jealous because we couldn't afford something like the Valentin when we were in our 20's!!!
The beach was great as were the swimming pools. The beaches were cleaned regularly. One really nice thing about the beach is the public beach stretched for nearly a mile up the coast. Terri and I very much enjoyed walking it. Most people did not take advantage of it, staying closer to the hotel's beach area. That actually made it even nicer because we had so much of it to ourselves.
They had long hours at the restaurants to accommodate early eaters and late eaters. We heard that room service was great although we didn't try it ourselves. Denny and Julie did, and seemed to like it a lot.
If we get to go to the Yucatan peninsula again, I know we would want to return to the Valentin because it was so great. Terri had me make sure to keep the guide they give out when you arrive so that we can use it for planning the next time we go.
Again, thanks for arranging this fantastic trip. The best vacation of our lives!
From Christine J, Manteo NC (travel dates 3/26/10-3/30/10):
We couldn't have been more pleased with the Valentin Imperial Maya! It is beautiful! The food was wonderful and all of the employees were helpful and friendly. We will definitely go back to Valentin Imperial Maya.
From Debra & Jeffrey M, Colonia NJ (travel dates 11/18/09-11/28/09):
The Valentin Imperial Maya was very nice and quite large. Check in was efficient, the pool was HUGE, and the beach was pretty. They could use more palapas - if you didn't claim one by 6:30 am, you didn't get one.
The food was good. The french restaurant was our favorite. Ask for waiter Samuel Garcia. He is wonderful.
We were in building three. It was the perfect location for us. Close to the pool, bars, and restaurants. I would recommend this resort to others. I have no real complaints about it. I couldn't help compare the Valentin to Iberostar Maya. I think they are pretty close but would choose Iberostar the next time.
From Guadalupe C, Sachse TX:
The Valentin Imperial Maya is very nice resort. I go to Playa del Carmen area at least once or twice a year, I stay at 4-5 star resorts, and the Valentin Imperial Maya was excellent. I was very thankful that our room was upgraded, I know Steve had sent them an e-mail letting them know I was down there for my birthday and they came thru...Great beautiful resort with choice of different restaurants and also different pools.
I liked Berwick because there was a fast response, not only was I reached by e-mail I received a call and the main thing is you guys beat all the prices...keep up the good work!
From Robert & Linda F, Rochester NY:
We were greeted at Valentin Imperial Maya with champagne and smiles. The Golden Junior Suite was huge, beautiful and very clean!! Two flat panel TVs, two balconies and a jacuzzi for two that was perfect. The beds were the most comfortable we've had in all of our stays in Mexico.
Food was excellent with 6 ala carte restaurant options each night. Being a party of 6, we waited well over an hour each night to be seated. It did not seem to matter what time we aimed for either. This did not seem to be as much of a problem for smaller groups or couples.
There were bars everywhere. The restaurant servers, bartenders and room staff were great - Irving & German were awesome!!!! They seemed to enjoy their jobs and do their best to make you happy.
Valentin's main pool is huge, clean and beautiful with plenty going on to keep you busy all day if you choose. The meandering pool by our room was much quieter and less crowded if that is what you prefer. There was also a 3rd pool, the activities pool for volleyball etc.
The beach was clean & beautiful. It was windy everyday so the water was rough and swimming was not recommended. But the beach bar was always fun!!!
The layout of Valentin Imperial Maya is nice and spread out. The grounds are beautiful, impeccably landscaped and manicured so walking around is enjoyable. Nevermind the need to work off the extra calories we consumed while we were there!!! Our rooms were at the furthest point from all the restaurants as well as the main lobby but like I said we enjoyed (needed) the walks.
Clean.......everything is kept so clean which is not easy considering everything is open to the outdoors.
There are so many great things about Valentin Imperial Maya that I would like to mention but I could go on for a long time...... The biggest negative for us was that dinner was an all night affair. We would hang out at the courtyard/bar waiting to be buzzed for dinner which was usually fun in itself. Dinner was still very good every night but it took so long that we missed the shows some nights because we were still eating. It would have been nice to have one non-ala carte restaurant option for dinner.
Lunches by the beach were great and breakfast at La Marche were great too with Mimosas and/or Bloody Marys always calling our names! The work out room is small with not much to offer but instead try an early morning run around the resort. Keep your eyes open as there is always plenty of wildlife around to enjoy!!
Overall Valentin Imperial Maya is really wonderful and the few negatives mentioned here were not real showstoppers at all. I do highly recommend this resort.
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