About Us
Berwick Travel is a family owned and operated travel agency founded in 2001 focusing on making your vacations special! All of our Travel Consultants are knowledgeable in their particular specialty, and strive to bring you the best possible vacation package at the best possible rates.
We firmly believe in giving excellent pricing with the service & knowledge you expect from a local travel agency. Feel free to shop around – we’re sure you’ll find our prices to be some of the best you’ll find online, and our service to be fast, professional, personalized, courteous, and friendly!
We only handle resorts we’re familiar with and confident in. We’re not your typical jack-of-all-trades agency, selling everything under the sun – we’d rather sell you the RIGHT vacation under the sun! Trust your next vacation to our experienced experts who have been there – Berwick Travel.

Denise Auletto
Senior Travel Consultant
Office (866) 278-8728 x 85
denise@berwicktravel.com

Carole Fitzner
Travel Consultant
Office (866) 278-8728 x 88
carole@berwicktravel.com

Chelsea Lebeda
Travel Advisor
Office (866) 278-8728 x 87
chelsea@berwicktravel.com
SEE MORE

Lindsay Cymbalski
Travel Advisor
Office (866) 278-8728 x 86
lindsay@berwicktravel.com

Tracy Umstead
Director of Operations
Office (866) 278-8728 x 82
tracy@berwicktravel.com

Steve Umstead
Director of Marketing
Office (866) 278-8728 x 81
steve@berwicktravel.com
Vital Statistics:
ALG Vacations Emerald Elite Agency
Top Producing Agency for 2007 through 2024
Karisma Hotels Gourmet Inclusive Vacations Specialists
Diamond Level Agency
Viking River Cruise Specialists
Top Producing Agency 2022 through 2024
AmaWaterways River Cruise Specialists
AMResorts/Hyatt (Secrets, Dreams, Zoetry, Breathless, Sunscape) Master Agents
Hawai’i Destination Specialists
College of Disney Knowledge Graduates
Universal Parks & Resorts Specialists
EXCELLENT Based on 90 reviews Dianne DiekhoffMay 29, 2025.Trustindex verifies that the original source of the review is Google. Our trip on the Rhine River was absolutely fantastic. The Viking staff and crew were wonderful and we were treated like royalty. It was relaxing, informative, and fun. Thanks, Steve at Berwick Travel! David HribarMay 1, 2025.Trustindex verifies that the original source of the review is Google. My wife and I just completed our third Viking cruise planned with Steve from Berwick travel. Steve is extremely responsive and is wonderful at helping us select an itinerary that meets our interests. We will continue to leverage his expertise for future trips. Attached is a pic from our recent Panama Canal cruise…. Henk OttensMay 1, 2025.Trustindex verifies that the original source of the review is Google. We are cruise novices, this being only our second trip with Viking. Life on the big Saturn was exquisite for luxury and perks. Arrangements were made by Steve of Berwick Travel which made the going extremely easy and worry-free. The cruise along the Aegean Shore and into the Mediterranean provided us with geography lessons and an appreciation for variations in culture and depth of ancient history. Robert SalemoMarch 29, 2025.Trustindex verifies that the original source of the review is Google. Working with Berwick Travel (Steve) was a great experience. He saved us money on our Viking cruise and got us free transportation to and from airport even though we booked our own airfare. John SpencerFebruary 23, 2025.Trustindex verifies that the original source of the review is Google. I used Denise at Berwick Travel for my all inclusive trip to Cabo San Lucas Mexico. Based on travel dates and budget, she recommended Secrets Puerto Los Cabo’s Golf Resort. It was a flawless trip and exceeded my expectations. My flight out of Boston experienced a two hour weather delay. The majority of passengers missed connecting flights. Denise had us covered with a 3 hour buffer at our Phoenix connecting flight to Mexico. She knew to add time based on February weather! I’m an experienced business traveler having travelled on more than 100 trips and staying at top hotels. I was very impressed with Secret Puerto Los Cabo resort. The accommodation was amazing. The staff was very friendly and never made you feel that they were expecting a tip. If you did tip them, the staff were truly appreciative. Although not required or expected, I felt good tipping great service. I found the restaurants were all excellent. It far exceeded any cruise. It felt like a very high end restaurant. Our waiter brought our extra dishes so we could sample. He knew that we were debating on our selections. My girlfriend and I were both impressed with our Travel agent for helping to make this the perfect trip! Art DumaisJanuary 6, 2025.Trustindex verifies that the original source of the review is Google. Chelsea of Berwick was great with her follow up pre trip to make sure we would get the most out of our Viking Ocean Cruise. We loved the excursions , especially Ephesus , and all of the excellent food and awesome service by the Viking crew. Thanks for a wonderful holiday cruise. Febe DavisJanuary 2, 2025.Trustindex verifies that the original source of the review is Google. I am a repeat customer and will continue to use this agency for all of our tropical travels because of their superior customer service! They are super responsive and really work to get you the best price possible for your trip. They also pay careful attention to detail and follow-up with you before and after your trip to make sure you have all the information you need before you go and that everything went well while you were there. I've recently returned from an amazing repeat trip to Couples Negril Resort in Jamaica and will not hesitate to continue to recommend both the resort and this agency to my family and friends! S ZehrDecember 4, 2024.Trustindex verifies that the original source of the review is Google. Booked Viking river cruise for Prague and Berlin in November shoulder season with greatly reduced pricing. Wonderful trip from start to finish. Great hotels and included meals and service exceeded expectations. 2nd trip with Viking and Berwick offered ease of booking and peace of mind. Doug WoodDecember 3, 2024.Trustindex verifies that the original source of the review is Google. Have just returned from Paris to Normandy on a Viking River Cruise. Everything went fantastic...A lot of this was due to Steve our travel agent...He was so responsive to all our questions and followed up on everything ....the air travel went off without a hitch. I would highly recommend Steve and his agency for any type of travel needs; especially Viking cruises. We will use him again for our next cruise. Chris JohnsonDecember 1, 2024.Trustindex verifies that the original source of the review is Google. Steve at Berwick Travel went out of his way to make sure that our Viking River Cruise was a success. I would Highly recommend and will be using Berwick Travel again for our next vacation.
Let Us Help Plan Your Dream All-Inclusive Trip!
We’re proud to have planned thousands of vacations since 2001! We know a special occasion may need some assistance, and our Travel Consultants are standing by to help with expert knowledge, tips and tricks, and all the best deals and promotions. Ask us for a quote!