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Important Note: Information below is for reference purposes only and should be confirmed prior to your trip. Some information provided by third party sources and may not be up to date.

Coronavirus Disease Information for Travel
This page includes information about Coronavirus Disease (COVID-19) for travelers and travel related industries.


NEW UPDATE as of JUNE 12: Please see https://www.berwicktravel.com/blog/important-international-travel-update-regarding-covid-19-and-testing-requirements/ for details on testing.


The state of Quintana Roo has just implemented a new mandatory tax, VISITAX, to be paid by visitors departing Cancun and Cozumel on April 1, 2021 and onward. The tax is approximately $11 USD per person (depending on current exchange rate).

Visitors can pay prior to departing for their resort, at the Cancun or Cozumel Airport upon arrival or departure, or at any time prior to their departure back home. However, we highly recommend that your clients complete the transaction prior to the commencement of their vacation by visiting the secure VISITAX website, http://visitax.gob.mx/sitio/ (change between Spanish and English on upper right of screen). They will be asked to answer a few questions: name(s), age(s), passport number(s), departure date, and data for electronic payment. Upon completion of payment, they will receive a receipt in the form of a QR code. Payment for families and groups may be made in a single transaction with individual QR code receipts provided.

Kiosks will also be available at the Cancun and Cozumel airports to collect payment and provide a QR code, and assistance will be available.


As part of its work to preserve the extraordinary natural beauty of the area, the Solidaridad Municipal Government is charging an environmental tax to all hotel and resort guests in Playa del Carmen and the Riviera Maya. This new Environmental Fee will only be charged to Riviera Maya hotel guests. It does not apply to Cancun or Puerto Morelos. In accordance with Municipal Finance Law, the Environmental Sanitation Fee that will be charged is as follows:

20 Mexican pesos per room per day (approximately $1.20 USD as of January 2021), collected at hotel check-out. 

What will the tax be used for?
The proceeds from this new Green Fee charged to all hotel and resort guests in the Riviera Maya will be used to contribute to environmental protection and sanitation initiatives such as:

  • Beach conservation and upkeep
  • Implementation of an integral Waste Management program in urban areas
  • Elimination of open-air garbage dumps
  • Reduction of carbon emissions by installing LED lighting systems in public areas
  • Other programs geared towards making the Riviera Maya a sustainable destination

Why is it needed?
The Riviera Maya is an area of outstanding natural beauty. Its white sand beaches are legendary and the world’s second longest coral reef is just offshore, its jungles and wetlands are home to rare species and it boasts the world’s longest underground rivers discovered to date. Yet increasing visitor numbers and population growth are outpacing public services and more action is needed to improve waste management and other services for the health of the environment and area ecosystems. The new fee charged by the Solidaridad Municipal Government will be used for such programs.


TSA raising aviation security baseline with stronger domestic security measures
To ensure the security of airline passengers and the nation’s airports, the Transportation Security Administration (TSA) is implementing new, stronger screening procedures for carry-on items that require travelers to place all electronics larger than a cell phone in bins for X-ray screening in standard lanes.

As new procedures are phased in, TSA officers will begin to ask travelers to remove electronics larger than a cell phone from their carry-on bags and place them in a bin with nothing on top or below, similar to how laptops have been screened for years. This simple step helps TSA officers obtain a clearer X-ray image. The stronger security measures do not apply to passengers enrolled in TSA Pre✓® who are using TSA Pre✓® lanes.

We recommend you plan ahead and make those devices (iPads, Kindles, etc.) easy to access and remove from your carryon bag prior to arriving at the airport. Do not have any bulky or oversized cases on the devices or TSA officers may ask you to remove them. Make sure your devices are charged and will power up; broken devices or those with dead batteries may not be allowed on board.


New TSA regulations require that passports be valid for at least six (6) months beyond travel dates. If your passport is set to expire prior to six months from your return date, you must renew it prior to travel. For expedited passport services, please visit https://travel.state.gov/content/travel/en/passports/apply-renew-passport/hurry.html or your local passport office.

Baggage Information by Airline

UnitedCaribbean Air
Sun CountryAlaska


IMPORTANT: Now that many airlines have made changes to their baggage allowances, and may charge per checked bag, please visit the airline’s website for the most up-to-date restrictions. All-inclusive packages do not include airline incidentals, such as baggage charges, carryon charges, on-board purchases, etc. If your airline is not listed, or if the link no longer functions, please see the airline’s website directly. We cannot be responsible for extra charges or denied boarding associated with baggage issues. Please note that if you are flying a charter (even using one of the carriers below), baggage charges/allowances will be different, so please contact your Travel Consultant for details.

Carry-on/checked baggage restrictions when departing Dominican Republic:

• Passengers are being directed to dispose of or pack in their checked baggage coffee beans/ground coffee, spices. These items will no longer be allowed through security. Once through security, passengers may purchase these items and bring on the aircraft.
• Unless the passenger has a doctor’s note, Security is also directing passengers to put all medicine in their checked bags.
• Alcohol/Perfume – All bottles alcohol /perfume etc must be placed in checked baggage – alcohol has a 5 liter maximum.

When departing Dominican Republic, the TSA 3-1-1 rule does not apply–even liquids in containers of 3oz or less are NOT allowed through security.

Pre-print your Mexican Immigration Form

ALL foreign citizens traveling to Mexico MUST fill out an Official Entry Immigration Form (FMM) prior to their arrival to Mexico. To ease the immigration entry process now you can fill out the Immigration Form(s) in the comfort of your home or office: https://www.mexicotouristcard.com/. The online registration process is very convenient and straightforward and all you need is your passport, flight information, address or name of the hotel where you are staying, and a printer to print your Official Entry Tourist Card. THE TOURIST CARD IS PER PERSON INCLUDING CHILDREN.

EXPEDITE YOUR ENTRY – When you arrive in Mexico you present your printed Tourist Card, your passport, and since your information is already in the system, the Immigration Officer just needs to stamp your Tourist Card and that’s it – Welcome to Mexico, Enjoy Your Stay!

Using Cash in Mexico

With the objective of limiting and controlling the movement of American dollars within Mexico, the Mexican Government recently passed a new law, making the use of American dollars cash to make purchases in Mexico will not be as free as it has been in the past. Many repeat guests to Mexico who have become accustomed to using American cash in Mexico as though they were effectively in the United States will notice the difference. Other payment methods such as Credit Cards of all types and all issuing banks, Travelers Checks, Mexican Pesos and non-American Dollars foreign currencies in cash (Euros or Canadian Dollars) are not affected in any way by this new law.

The most noticeable differences to travelers will be:
1. Hotels and Exchange Booths will only be able to change a maximum of $1,500 USD CASH per person per month into Mexican Pesos. Previously there was no limit.
2. Businesses (transportation and excursion companies) will only be able to accept a maximum of $100 USD CASH per transaction – but the number of transactions per customer are not restricted.
3. Certain businesses may not be able to, or may choose not to accept American Dollars CASH for any purchase at all (this may include shops etc)

If a customer wants to purchase from an on-site excursion company (for example) a tour worth $139 US per person, he will only be able to pay $100 USD of this amount in USD CASH and the remainder will need to be in another form of payment (credit card, Mexican Pesos cash, etc).

Travelers should not carry large amounts of American Dollars cash with them to Mexico, but instead they should consider either using a Credit Card, taking Mexican Pesos cash, taking Travellers Checks (of any currency) or withdrawing money locally in Mexican Pesos. Local tipping in small bills is still widely accepted, and Berwick Travel recommends charging any in-resort purchases (gift shop, spa, etc.) to the room, which would then be paid by credit card.

Based on 69 reviews
Kathy Schafer
Kathy Schafer
April 17, 2024.
Berwick Travel was so helpful and easy to deal with, and patiently answered all my questions! Will definitely use them again!
Abbie Brown
Abbie Brown
February 4, 2024.
Carole helped us plan our honeymoon and she was super helpful and responsive! She was attentive to the kinds of things we wanted to do and provided options that fit. She also helped arrange transportation and flights which is always helpful when traveling out of the country. Carole was great to work with and would highly recommend!
Joie Ann
Joie Ann
February 1, 2024.
Just got back from a great trip to Punta Cana. I worked with Denise Auletto, told her what we were looking for & she delivered and i definitely(unintentionally)drove her crazy & she didn't miss a beat! The resort was beautiful, our suite was gorgeous and the service was top notch. Denise did a fabulous job with the choices & kept in touch & kept us up to date, made sure we had all of our travel documents to insure no hiccups! I will absolutely go back to Denise & Berwick Travel for all my travel needs!
Morgen Sitzler
Morgen Sitzler
January 19, 2024.
Steve booked a trip for my friends and I to El Dorado Royale in Cancun Mexico. It was a beautiful resort and we had the best time. He had all our transportation booked for us and it all went very smoothly. On the last day our flight got cancelled at the airport and Steve handled everything for us. Got us into our resort for an additional night at a discounted rate and set up transportation back to the hotel and then back to the airport for the next day. Everything went smoothly because of Steve. Will definitely book again through them!
Michael Williams
Michael Williams
December 10, 2023.
I came across Berwick Travel completely by accident when looking for a birthday getaway to Mexico. Originally wanting to escape to a resort we were familiar with, I couldn't find a reservation that suited the occasion. I contacted Berwick Travel for suggestions and was greeted by Chelsea who had plenty of options and recommendations. We chose Palafitos Overwater Bungalows and all I can say is they didn't disappoint! Chelsea handled everything and made sure we were well taken care of! If you're planning a getaway contact Berwick Travel and Chelsea!
Karen Kehler
Karen Kehler
November 8, 2023.
I looked for a Viking Cruise agent in the NEPA region and found Berwick Travel. Our entire trip was coordinated through emails - very convenient - and Steve suggested the perfect 'starter' cruise -The Rhine River - Basel to Amsterdam with extension in Lake Lucerne, Switzerland. It was beyond our expectations in so many ways! Viking takes over the minute you land. Steve helped with making sure everything was set up properly - Air fare plan allowed us to upgrade easily, investigate rooms & layout of ships, details of each day -using MyVIkingJourney - website - that made a 1st time overseas seamless. I had wondered what made Viking so special and so many so loyal to their cruises and now I know why. Details, professionalism, highly qualified guides, exceptional ship design, staffing, cleanliness, food, and activities. They are a 'thinking cruise not a drinking cruise' but with that doesn't mean boring - when you meet up with fellow passengers and enjoy the lounge, bar area and even the 'disco night'. The passengers were an interesting mix - and there were a wider range of ages than we had expected - it was definitely an educational experience - but not 'lecture style" - each guide had their own expertise, personality and ways to keep the information moving, funny and memorable. Our room - #308 was on the same floor as the Lounge/bar and Aquavit dining area - the perfect size, location and having a balcony was a nice addition to watching the shorelines through the different regions. Personally at 65 - it was a perfect honeymoon/anniversary trip. The Alps were unforgettable. Younger couples may wish for more romance than education - as bookworms we loved that element. The menus and food were top notch. The daily variety always had a great choice for even the most discerning. We also decided that the portions were perfect (small by USA standards) but you could enjoy- indulge all the way through desserts because they didn't stuff you with the 1st course. Light buffets were limited. Meals were 'scheduled' but not 'fancy' or intimidating - open table style encouraged meeting others. River cruising is also quiet! No big waves - smooth sailing - easy to sleep through! Bottom line - Viking deserves its loyalty and it is a good value especially when you add in all the details that make it successful. Thanks Steve & Berwick Travel!
Jerome Williams
Jerome Williams
November 6, 2023.
I have high praise for Denise and Berwick Travel. We booked a Viking cruise with them and they were exceptionally responsive and informative. I would recommend them to anyone seeking a travel agent that covers all of the details and responds so well. Thank you Denise and Berwick Travel.
Ken McKell
Ken McKell
November 5, 2023.
Thank you, Denise for making this trip go as smoothly as possible. We had a positive and memorable experience starting with our flights and through all the excursion's towns/cities we visited. The food and service on our boat Tor was excellent, the rooms a little small but all in all a very positive experience. The Danube trip will be filled with pleasant memories for us and we will definitely be using Berwick Travel again to plan any future trips. Thanks again, Denise!
Mary Clarke
Mary Clarke
November 1, 2023.
Carole Fitzner at Berwick Travel has been great to work with! She has been very knowledgeable about the trips we have been interested in. We will definitely continue to utilize her and Berwick for future travel plans.
Linda Shepherd
Linda Shepherd
October 27, 2023.
My experience with Denise with berwick travel was amazing. From the pickup at the airport to the resort. Everything was on point. I did not sweat a bit. Simply no worries. Everything was covered under one price. My stay and return home was excellent. Thank you for the grand experience.

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