About Us

Berwick Travel is a family owned and operated travel agency founded in 2001 focusing on making your vacations special! All of our Travel Consultants are knowledgeable in their particular specialty, and strive to bring you the best possible vacation package at the best possible rates.

We firmly believe in giving excellent pricing with the service & knowledge you expect from a local travel agency. Feel free to shop around – we’re sure you’ll find our prices to be some of the best you’ll find online, and our service to be fast, professional, personalized, courteous, and friendly!

We only handle resorts we’re familiar with and confident in. We’re not your typical jack-of-all-trades agency, selling everything under the sun – we’d rather sell you the RIGHT vacation under the sun! Trust your next vacation to our experienced experts who have been there – Berwick Travel.

Denise

Denise Auletto
Senior Travel Consultant

Office (866) 278-8728 x 85
denise@berwicktravel.com

Carole

Carole Fitzner
Travel Consultant

Office (866) 278-8728 x 88
carole@berwicktravel.com

Tracy

Tracy Umstead
Director of Operations

Office (866) 278-8728 x 82
tracy@berwicktravel.com

Elmer

Elmer Joy Jr
Office Manager

Office (866) 278-8728 x 84
elmer@berwicktravel.com

Steve

Steve Umstead
Director of Marketing

Office (866) 278-8728 x 81
steve@berwicktravel.com

Vital Statistics:

Vacation Express President’s Club 
Top Producing Agency for 2018 through 2022

Funjet Vacations 500 Club Agency
Top Producing Agency for 2007 through 2022

Karisma Hotels Gourmet Inclusive Vacations Specialists
Diamond Level Agency 

AMResorts (Secrets, Dreams, Now, Zoetry, Breathless, Sunscape) Master Agents

Hawai’i Destination Specialists

College of Disney Knowledge Graduates

Universal Parks & Resorts Specialists

Excellent
Based on 69 reviews
Abbie Brown
Abbie Brown
February 4, 2024.
Carole helped us plan our honeymoon and she was super helpful and responsive! She was attentive to the kinds of things we wanted to do and provided options that fit. She also helped arrange transportation and flights which is always helpful when traveling out of the country. Carole was great to work with and would highly recommend!
Joie Ann
Joie Ann
February 1, 2024.
Just got back from a great trip to Punta Cana. I worked with Denise Auletto, told her what we were looking for & she delivered and i definitely(unintentionally)drove her crazy & she didn't miss a beat! The resort was beautiful, our suite was gorgeous and the service was top notch. Denise did a fabulous job with the choices & kept in touch & kept us up to date, made sure we had all of our travel documents to insure no hiccups! I will absolutely go back to Denise & Berwick Travel for all my travel needs!
Morgen Sitzler
Morgen Sitzler
January 19, 2024.
Steve booked a trip for my friends and I to El Dorado Royale in Cancun Mexico. It was a beautiful resort and we had the best time. He had all our transportation booked for us and it all went very smoothly. On the last day our flight got cancelled at the airport and Steve handled everything for us. Got us into our resort for an additional night at a discounted rate and set up transportation back to the hotel and then back to the airport for the next day. Everything went smoothly because of Steve. Will definitely book again through them!
Michael Williams
Michael Williams
December 10, 2023.
I came across Berwick Travel completely by accident when looking for a birthday getaway to Mexico. Originally wanting to escape to a resort we were familiar with, I couldn't find a reservation that suited the occasion. I contacted Berwick Travel for suggestions and was greeted by Chelsea who had plenty of options and recommendations. We chose Palafitos Overwater Bungalows and all I can say is they didn't disappoint! Chelsea handled everything and made sure we were well taken care of! If you're planning a getaway contact Berwick Travel and Chelsea!
Karen Kehler
Karen Kehler
November 8, 2023.
I looked for a Viking Cruise agent in the NEPA region and found Berwick Travel. Our entire trip was coordinated through emails - very convenient - and Steve suggested the perfect 'starter' cruise -The Rhine River - Basel to Amsterdam with extension in Lake Lucerne, Switzerland. It was beyond our expectations in so many ways! Viking takes over the minute you land. Steve helped with making sure everything was set up properly - Air fare plan allowed us to upgrade easily, investigate rooms & layout of ships, details of each day -using MyVIkingJourney - website - that made a 1st time overseas seamless. I had wondered what made Viking so special and so many so loyal to their cruises and now I know why. Details, professionalism, highly qualified guides, exceptional ship design, staffing, cleanliness, food, and activities. They are a 'thinking cruise not a drinking cruise' but with that doesn't mean boring - when you meet up with fellow passengers and enjoy the lounge, bar area and even the 'disco night'. The passengers were an interesting mix - and there were a wider range of ages than we had expected - it was definitely an educational experience - but not 'lecture style" - each guide had their own expertise, personality and ways to keep the information moving, funny and memorable. Our room - #308 was on the same floor as the Lounge/bar and Aquavit dining area - the perfect size, location and having a balcony was a nice addition to watching the shorelines through the different regions. Personally at 65 - it was a perfect honeymoon/anniversary trip. The Alps were unforgettable. Younger couples may wish for more romance than education - as bookworms we loved that element. The menus and food were top notch. The daily variety always had a great choice for even the most discerning. We also decided that the portions were perfect (small by USA standards) but you could enjoy- indulge all the way through desserts because they didn't stuff you with the 1st course. Light buffets were limited. Meals were 'scheduled' but not 'fancy' or intimidating - open table style encouraged meeting others. River cruising is also quiet! No big waves - smooth sailing - easy to sleep through! Bottom line - Viking deserves its loyalty and it is a good value especially when you add in all the details that make it successful. Thanks Steve & Berwick Travel!
Jerome Williams
Jerome Williams
November 6, 2023.
I have high praise for Denise and Berwick Travel. We booked a Viking cruise with them and they were exceptionally responsive and informative. I would recommend them to anyone seeking a travel agent that covers all of the details and responds so well. Thank you Denise and Berwick Travel.
Ken McKell
Ken McKell
November 5, 2023.
Thank you, Denise for making this trip go as smoothly as possible. We had a positive and memorable experience starting with our flights and through all the excursion's towns/cities we visited. The food and service on our boat Tor was excellent, the rooms a little small but all in all a very positive experience. The Danube trip will be filled with pleasant memories for us and we will definitely be using Berwick Travel again to plan any future trips. Thanks again, Denise!
Mary Clarke
Mary Clarke
November 1, 2023.
Carole Fitzner at Berwick Travel has been great to work with! She has been very knowledgeable about the trips we have been interested in. We will definitely continue to utilize her and Berwick for future travel plans.
Linda Shepherd
Linda Shepherd
October 27, 2023.
My experience with Denise with berwick travel was amazing. From the pickup at the airport to the resort. Everything was on point. I did not sweat a bit. Simply no worries. Everything was covered under one price. My stay and return home was excellent. Thank you for the grand experience.
Lisa Kuhr
Lisa Kuhr
October 23, 2023.
I just got back from my second trip booked by Denise with Berwick. She is very responsive and always makes sure you have all details to feel prepared for your trip. I didn’t feel like there was anything I was unsure of relating to travel/transportation or hotel info either time. I would definitely use Denise for another trip in the future 🙂

Let Us Help Plan Your Dream All-Inclusive Trip!

We’re proud to have planned thousands of vacations since 2001! We know a special occasion may need some assistance, and our Travel Consultants are standing by to help with expert knowledge, tips and tricks, and all the best deals and promotions. Ask us for a quote!