About Us

Berwick Travel is a family owned and operated travel agency founded in 2001 focusing on making your vacations special! All of our Travel Consultants are knowledgeable in their particular specialty, and strive to bring you the best possible vacation package at the best possible rates.

We firmly believe in giving excellent pricing with the service & knowledge you expect from a local travel agency. Feel free to shop around – we’re sure you’ll find our prices to be some of the best you’ll find online, and our service to be fast, professional, personalized, courteous, and friendly!

We only handle resorts we’re familiar with and confident in. We’re not your typical jack-of-all-trades agency, selling everything under the sun – we’d rather sell you the RIGHT vacation under the sun! Trust your next vacation to our experienced experts who have been there – Berwick Travel.


Denise Auletto
Senior Travel Consultant

Office (866) 278-8728 x 85


Carole Fitzner
Travel Consultant

Office (866) 278-8728 x 88


Tracy Umstead
Director of Operations

Office (866) 278-8728 x 82


Elmer Joy Jr
Office Manager

Office (866) 278-8728 x 84


Steve Umstead
Director of Marketing

Office (866) 278-8728 x 81

Vital Statistics:

Vacation Express President’s Club 
Top Producing Agency for 2018 through 2022

Funjet Vacations 500 Club Agency
Top Producing Agency for 2007 through 2022

Karisma Hotels Gourmet Inclusive Vacations Specialists
Diamond Level Agency 

AMResorts (Secrets, Dreams, Now, Zoetry, Breathless, Sunscape) Master Agents

Hawai’i Destination Specialists

College of Disney Knowledge Graduates

Universal Parks & Resorts Specialists

Based on 35 reviews.
Alicia Hayes
Alicia Hayes
April 27, 2022.
We have used Berwick Travel a few times in the last 12+ years, and always had a great experience. Most recently, we planned our first family vacation in nearly 3 years with Denise. I cold-emailed her via their website, and she quickly parsed options for our holiday based on v specific criteria (direct flight, warm weather, all-inclusive, family friendly with multiple room/suite options). When our original choices were not available, she found great alternatives, and then also helped book the same resort for members of our family. I'm an experienced traveler, but family / children can be a complicating factor. Denise made it easy and fun, but also was ready / willing to tackle any issues that came up.
DeLesa Conway
DeLesa Conway
April 25, 2022.
Our travel agent Denise treated us like family. She took very very good care to take care of any requests we gave here. I would use this company for every trip I take from now on.
Jaci McGrew
Jaci McGrew
April 11, 2022.
Steve helped us plan an amazing group trip for my husband’s 40th. He found a resort that was exactly what we were looking for; perfect atmosphere, great amenities, luxurious yet down to earth and attentive, friendly staff. The excursion he helped us with was also better than we could have hoped for. We’ll definitely use Berwick Travel again.
Brian McCormick
Brian McCormick
April 8, 2022.
Steve at Berwick Travel was very helpful and stayed on top of our travel plans. Definitely recommend Berwick!
Stephen Putnam
Stephen Putnam
March 26, 2022.
We just got back from our second trip booked by Steve at Berwick Travel. Steve is patient and takes his time to find the best spot for our family vacations. We will definitely use him for future vacations!
Michael Iati
Michael Iati
February 27, 2022.
We have used Berwick travel for several trips over the past ten years, including two very special destination parties for over 20 people. Steve Umstead and the entire group at Berwick are great. They entertain all of our silly questions,listen carefully to our needs and desires, and always find little tips, advice, and small tweaks to make our trips more enjoyable. The one thing we never hear from them is “ that’s not possible”. They always find the resources to plan our trip just the way we want it. Highly recommend Berwick travel!
Cait Marlow
Cait Marlow
December 9, 2021.
Steve was awesome. So helpful and very responsive. He planned everything, made sure we had all the details and all we had to do was go and have fun! Highly recommend Berwick travel!
Kim Haven
Kim Haven
November 4, 2021.
I’ve worked with Steve and Berwick Travel for probably 10+ years. Hands down the best. I’ve always felt he treated me like family. So incredibly responsive, has bailed me out of some situations last minute and makes sure the extras are there for us. I always feel VIP! Highly recommend.
Stephanie Werner
Stephanie Werner
October 18, 2021.
We had the BEST experience booking our honeymoon through Steve and Berwick Travel. We didn’t know exactly where we wanted to go and he came up with a list of resorts that all had exactly what we were looking for. We were a little nervous because it was our first time in Mexico however, from the second we got off the plane everything went seamlessly. Our airport transfers were ready and waiting for us both to and from the resort. The resort was absolutely incredible, we stayed at El Dorado Casitas Royale and it was the best experience. The rooms, the service, the food, the staff everything was flawless. We will definitely be back and we will definitely book with Berwick again!

Let Us Help Plan Your Dream All-Inclusive Trip!

We’re proud to have planned thousands of vacations since 2001! We know a special occasion may need some assistance, and our Travel Consultants are standing by to help with expert knowledge, tips and tricks, and all the best deals and promotions. Ask us for a quick, free quote!