Excellence Playa Mujeres

At Excellence Playa Mujeres, all inclusive luxury surrounds you in a setting of lush Caribbean beauty. The newest luxury resort destination in the Cancun region, Excellence Playa Mujeres is situated on an untouched 20-mile peninsula, secluded and serene but conveniently only 25 minutes north of Cancun International Airport.

Excellence Playa Mujeres is an adults-only romantic resort nestled on two miles of powdery white sand beach, in a resort community that boasts an inland marina, world-class spa, and a spectacular Greg Norman signature golf course right on the Caribbean. This all inclusive jewel of Cancun offers spacious rooms and suites furnished in elegant contemporary decor and outfitted with the latest amenities. Here, everything is taken care of and nothing is left out. So you are free to create those moments you dream of… and memories you’ll have forever. At Excellence Playa Mujeres, all inclusive luxury is more than a label, and excellence is more than a goal. It is who they are. Every day, every night, for every guest.

At Excellence Playa Mujeres, everything is taken care of and nothing is left out. Create those moments you dream of… and memories you’ll have forever.


Let Berwick Travel help you plan your Excellence Playa Mujeres vacation package!

Special Offers

Book by July 9th, 2018 for travel by December 23rd, 2018 and save up to 45%. Rates as low as $209 per person, per night.

Rates based on Double Junior Suite Accommodations. Discounts already applied to the published rates. All taxes included. Rates valid only for U.S.A.

Price My Trip!

At Excellence Playa Mujeres your entire experience is infused with luxury. Not only are our all inclusive format and comprehensive services and facilities designed to meet your every need, but our accommodations put you in the lap of luxury.

Enjoy the direct pool access of our swim-up suites, or opt for a Junior Suite with rooftop terrace. Each of these rooftop terraces comes outfitted with a private HydroSpa pool, and offers stunning views and comfortable lounge furniture. On the inside, our commodious rooms and suites are outfitted with the latest amenities to ensure that your stay is as relaxing and satisfying as possible.


Each Excellence Playa Mujeres room and suite is equipped with:

  • 4-poster King or 2 double beds
  • Extra-wide L-shaped sofa
  • Expansive private terrace or balcony, furnished with comfortable lounge furniture
  • Private round Jacuzzi with indoor and outdoor access (Junior Suites with a rooftop terrace feature an additional exterior HydroSpa pool.)
  • Full marble bathrooms including a double shower for two, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP toiletries and phone
  • Bathrobes & slippers for use during your stay
  • 42” flat-screen TV
  • Air conditioning with in-room climate control
  • CD/DVD player, Direct-dial telephone, Radio/alarm clock with ipod connectivity
  • Included wireless Internet
  • Electronic in-room safe (laptop size)
  • Coffee/tea maker
  • Stocked mini bar with beer, juices, soft drinks, water and snacks
  • 24-hour room service
  • Iron and ironing board, Pillow menu
  • Turndown service and hotel stationery
  • Concierge service from 7 am through 11 pm

Excellence offers 4 ADA rooms for the physically challenged. Excellence is an adults-only resort (18 years and older).


Junior Suite Spa or Pool View
Choose between a striking pool or Spa view, and let the relaxation begin.  King or two double beds.

Junior Suite Spa or Pool View Swim Up
Enjoy instant access to the pool and a private terrace with cozy lounge seating.  King bed.

Two-Story Rooftop Terrace Suite Spa or Pool View
A two-floor suite with a private rooftop terrace features heavenly spa and pool views and your own HydroSpa Pool. King bed.


In each of our resorts, the Excellence Club provides guests with the ultimate in luxury, privacy, exclusivity and service. Each of our Excellence Club suites offers magnificent oceanfront views and superior amenities.

Excellence Club offers five suite options:
Excellence Club Junior Suite Ocean View
Excellence Club Junior Swim-up Suite
Excellence Club Two story rooftop terrace suite
Honeymoon Suite
One-Bedroom Imperial Suite

We created The Excellence Club to provide an exclusive level of luxury, privacy and service at each of the Excellence Group resorts. At Excellence Playa Mujeres, each of our Excellence Club rooms and suites offers magnificent Caribbean views, superior amenities and much more.

Excellence Club Benefits include:

* Oceanfront rooms and suites
* Private check-in & check-out / late check-out & early check-in (subject to availability)
* Concierge desk on every floor (7am to 11pm)
* Private lounge (7am to 11pm) with free Internet access, smart buffets & bar service
* Bvlgari toiletries
* Upgraded minibar & room service menu
* 3 private pools (heated in winter) and 3 independent Jacuzzis (hot water) at the pool area / private beach area
* Complimentary newspaper in room every day
* Complimentary beach bag for use during your stay
* Shoe shine service
* Daily fruit basket in room
* Fresh flowers in room upon arrival
* In-room premium liquor menu
* Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)


Junior Suite Oceanfront
Breathtaking views of the Caribbean with a beautifully furnished terrace to take it all in. Exclusive Excellence Club suites are located in the VIP section with a dedicated concierge and exclusive services. King bed.

Junior Suite Oceanview Swim Up
Direct access to the pool plus coveted views of the Caribbean. Drink in the scenery from a private, furnished terrace. Club suites are located in the VIP section with a dedicated concierge and exclusive services. King bed.

Two-Story Rooftop Terrace Suite Oceanfront
A two-floor suite with a private rooftop terrace. Full views of the Caribbean Sea and your own HydroSpa Pool. Club suites are located in the VIP section with a dedicated concierge and exclusive services. King bed.

Honeymoon Suite Oceanfront
Oversized suite for luxury living, exclusive VIP amenities, furnished terrace with a lounge bed for two and full-on ocean views of the Caribbean Sea. Club suites are located in the VIP section.

Imperial Suite Oceanfront
The Imperial name says it all. This majestic two-story oversized suite features a private rooftop terrace suite and full front ocean views of the Caribbean. The rooftop terrace features a HydroSpa pool, shower, two lounge beds, table with two chairs. Private access for 24-hour room service.

At Excellence Playa Mujeres, when it comes to dining there’s something for everyone. Eight irresistible all inclusive dining options bring you cuisine from around the world. And in complement to the focus on personal wellness at Excellence Playa Mujeres, spa cuisine is available for breakfast, lunch and dinner. All of your meals and snacks are included with your stay, and reservations are never required at any of our restaurants.



Basmati — Playa Mujeres newest resort restaurant! Basmati specializes in the regional dishes of India’s North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic and romantic backdrop.

Barcelona — Delight in the fine cuisine of Spain and Mediterranean. For dinner, our gourmet chef serves paella, veal, beef, seafood and a variety of tapas dishes.

Toscana — Buon Appetito at Toscana Restaurant, where the wondrous flavors of Italy come alive. You’ll discover inventive spins on traditional favorites. Breakfast and lunch are served buffet-style. For dinner, enjoy pasta selections, prepared as you like them…. and meat and seafood dishes infused with fresh ingredients and artfully prepared to five star standards. Save room for dessert.

The Flavor Market — Try something different for dinner. Small plates deliver big flavor in this cozy gourmet restaurant. Order from an extensive menu of tapas dishes paired with premium wines recommended by our sommelier.

Agave — Playa Mujeres is the ideal place in Cancun to sample authentic Mexican food and Tex-Mex favorites like burritos and fajitas–as mild as you like or as spicy as you can handle. Our menu is filled with delicacies from the land and sea, grilled, sautéed or marinated. Your choice of romantic indoor seating or outdoors under the moonlight in our hacienda-style courtyard. Tableside mariachi entertainment completes your perfect Mexican evening.

Spice — Step into the world of pan-Asian delights with exotic specialties from Japan, China, Vietnam and Thailand. Enjoy a romantic table for two or casual seating at the sushi bar. If you like Japanese iron griddle cooking, cozy Teppanyaki rooms are the place to delight your taste buds and your senses as talented chefs prepare your meal right in front of you.

The Lobster House — Beneath an open-air thatch-roof palapa that bridges the main pool, The Lobster House serves up tasty a la carte dishes for breakfast and lunch. For dinner, the glow of soft lanterns and the reflection of our meandering pool turn the restaurant into a wonderful atmosphere for all things lobster. This is the place in Cancun to sample exquisite shellfish dishes prepared to your tastes.

The Grill — For lunch, The Grill at Excellence Playa Mujeres serves up an a la carte menu of hearty salads, sandwiches, burgers and wraps in a giant thatch-roof palapa. For alfresco dinner, the sizzle of prime steaks, chicken and shrimp searing on an open flame tips you off that you’re in for an exceptional meal.

Chez Isabelle — Dinner at Chez Isabelle, Playa Mujeres signature French restaurant, is as alluring as a night in Paris. You’ll feel transported from Cancun to the Left Bank as you choose among savory hors d’oeuvres, mouth-watering entrees and desserts that live up to the French culinary heritage. Enjoy indoor or outdoor seating in a plush and romantic atmosphere. Live music nightly enhances the ambiance.

Las Olas — Enjoy the ocean, sun and a bite at Las Olas snack grill. Located on the beach with selection of fast food, salads, wood-oven pizzas and grilled favorites.

IMPORTANT NOTE: Reservations are not required at any of our restaurants.

If you’d prefer to stay in the luxury of your room, our convenient room service is available 24 hours a day. Guests of Excellence Club will also enjoy our Room Service Express menu, consisting of a number of savory items that can be delivered almost immediately.

Some restaurants feature smoking and non-smoking sections, some are exclusively non-smoking.


Eleven different bars at Excellence Playa Mujeres put refreshment at your fingertips:

Martini Bar — Located right in the main lobby, its central location makes the Martini Bar an ideal meeting spot. Listen to live music while sipping a cocktail from our extensive “tini” Menu.
Café Kafé — It’s paradise for coffee lovers. Enjoy a cup your way…even flambéed…in our outdoor bistro.
Blue — Our popular swim-up bar. Float over for a cool refreshment without ever leaving the water.
Sol — Let our bartenders surprise you with a signature cocktail while you soak up some Caribbean sunshine.
Cielo — An exclusive bar for Excellence Club members offering privacy and pampering. Settle in with the beverage of your choice and selection of tasty hors d’oeuvres.
Alegria — Dance the night away at our disco. Alegria is the go-to spot for late-night entertainment and a nightcap.
Stars — Relax with a drink at our comfortable theater bar while enjoying live evening entertainment.
Sports Bar — It’s the place to watch the big game on the big screen. Enjoy full bar service along with a snack menu.
X Lounge — Chill out with a cold beverage right on the beach.
La Habana — A plush setting to kick back with a premium cigar and spirits.
Revive — Just steps away from Miilé Spa, savor a smoothie, prepare with fresh seasonal fruit. It’s guilt-free!

At Excellence Playa Mujeres, northern Cancun’s premier all inclusive resort and spa, the most difficult decisions you’ll have to make will be how to spend your time here.


You can take advantage of a wide variety of activities and sports, on sea and land, including:

  • Non-motorized water sports, including snorkeling, windsurfing, sea kayaking, and Hobie Cats
  • Introductory scuba lessons
  • Aerobics and water aerobics
  • Water polo
  • Yoga
  • Jogging
  • Lessons in Spanish, dancing, and cooking
  • Library
  • Theme nights
  • Tennis
  • Basketball, beach football, beach volleyball, bicycles, table tennis, darts, archery, air-rifle shooting, billiards
  • Board games
  • Live music


  • Golf at our resort community’s Playa Mujeres Golf Club (course designed by Greg Norman)
  • Deep-sea fishing
  • Private yacht excursions
  • Scuba diving
  • Full-service world-class spa
  • Shopping promenade

Above all, while at Excellence Playa Mujeres resort and spa, we want you to enjoy as much activity—or as little—as you wish. Additional costs may apply.


Guests at Excellence Playa Mujeres have the opportunity to golf at the spectacular Playa Mujeres Golf Club. Located just 3 miles north of Cancun, in the same resort community as Excellence Playa Mujeres, the7,260 yard, 18-hole course spans the width of the peninsula between the Caribbean and the Chacmochuc Lagoon—a national preserve.

The course was designed by world-famous golf champion and course designer Greg Norman, and constructed with special regard for the exotic tropical flora and fauna that make the location so noteworthy. With nine ocean holes and nine lagoon holes, the course features stunning vistas and challenging sea breezes.

Coming soon: the second, 18-hole championship course at Playa Mujeres Resort, also designed by Greg Norman.

Additional costs apply to golf at Playa Mujeres Golf Club.
For more information on golfing during your stay at Excellence Playa Mujeres, please contact:
Playa Mujeres Golf Club
ph: +52 998 887 73 22

Miilé Spa in Cancun is an island of relaxation, rejuvenation and renewal.

Experience tranquility in one of our luxurious spa suites where you can choose among dozens of treatments–massage, facials, scrubs and wraps–in complete privacy. Miilé Spa features authentic Swedish saunas, Roman caldariums, steam rooms, ice therapy and luxury locker rooms.

Or opt for an oceanfront treatment facing the Caribbean with the sounds of the sea to lull you. Our approach to personal pampering features the most extensive hydrotherapy circuit in the Mexican Caribbean. Private relaxation rooms with heated waterbeds provide the perfect bookends to your spa treatments.


Together with our expert skin care and hair styling staff, Miilé Spa ensures total wellness of mind, body, and spirit.

Excellence Playa Mujeres Spa Services

Beauty Center
Nail salon with manicure and pedicure stations * Full service hair salon * Beauty center boutique

Marine-water hydrotherapy pool with central waterfall, swan and cascade jets, high-pressure water hoses, and bubble massage beds * Sensations shower * Tropical rain shower * Rustic shower * Foot bath rituals * Ice bath suite * Contrast foot bath * Contrast hot- and ice-water plunge pool * Caldarium Temple * Vichy shower * Ayurveda treatment suite * 3 hydrotherapy bath suites * Zen spa suite * Swedish sauna * Original luxury steam bath * 2 spa suites with private steam room or mud steam bath, and foot wash, hydrotherapy baths, jet showers, Vichy shower and private terrace with relaxation lounge * Personal hydrotherapy valet

Fitness and Yoga
Yoga classes * Fully equipped fitness center with state-of-the art exercise equipment including treadmills, free weights, stair climbers, exercise bikes * Fit ball, Pilates and other wellness classes

Wellness treatment
Oceanfront treatment area * 16 indoor treatment rooms, 8 with ocean views including 2 couples treatment rooms and 2 spa suites * 2 facial rooms

Spa Amenities
Personal reception and spa concierge * Relaxation area with warm rest beds * Elegant and spacious locker areas * Full spa amenities including body gel, body lotion, splash deodorant, towel, bathrobe, and slippers * Handicap treatment suite * Spa boutique with deluxe spa products for sale

Note: While all guests at Excellence Playa Mujeres have unlimited access to the pools, fitness and sports facilities, additional costs apply to Miile Spa services and treatments.

It’s the one day that will resonate with you for the rest of your life. And what could be more romantic than getting married on the beach, overlooking the sparkling Caribbean Sea?

The wedding professionals at Excellence Resorts work with you to personalize your ceremony and reception with options you’ve never imagined. Create a fantasy wedding inspired by the grace and abundance of the tropics.

Excellence Playa Mujeres Destination Wedding

At Excellence Resorts in Cancun, on the Riviera Maya and in Punta Cana in the Dominican Republic, you can choose among three deluxe wedding packages. Our professionals will tailor your luxury wedding to your taste so your big day will be worry-free. All you have to do is say: “I do.”

Tell us about you!
Tell us about your event!

How many guests (adults/children) do you expect?

Where will most guests be traveling from? City/state, airport, etc.

If you are having a ceremony at the resort, choose your preferred type .

Please wait...

Imagine exchanging vows in a romantic gazebo or on a private yacht*. The perfect wedding setting is yours to choose, but our vow to you remains the same: Your Excellence Playa Mujeres wedding will be infused with five star luxuries and steeped in romance.


Bundle your wedding and honeymoon into one magical event. An intimate playground of gorgeous beaches and enviable experiences, this exclusive luxury resort is just 30 minutes from the airport and 15 minutes from downtown Cancun. You’ll enjoy the splendor of an immaculate two-mile beach and the option of upgrading to a honeymoon suites with 1,280 square feet of luxury living, exclusive VIP amenities, furnished terraces with a lounge bed for two and full-on ocean views of the Caribbean.

Ask about our complimentary wedding package when booking an Excellence Club Junior Suite Ocean view room (or higher) for seven nights or more.

* Yacht weddings based on availability at an additional cost.

Excellence Wedding Package

  • Services of a judge or minister
  • Wedding organization and personalization by our wedding coordinator
  • Preferential location of room accommodation in the category reserved
  • Preparation and ironing of the wedding dress and groom’s tuxedo/suit
  • Complimentary suite for groom the night before the wedding (subject to availability)
  • Wedding gazebo overlooking the Caribbean or beach location
  • Horse-drawn carriage transporting bride to the wedding gazebo (only at Excellence Punta Cana)
  • Bride’s bouquet
  • Boutonniere for the groom
  • Wedding cake for 10 guests
  • One bottle of sparkling wine
  • Special turn down service
  • 15% discount on all spa treatments (product purchases not included)
  • Honeymoon Package
  • Late checkout for bride and groom (based on availability)

Selling price: $850 USD

Additional Fees may apply for non hotel guests.
This package is complimentary when booking an Excellence Club Junior Suite Ocean View category or higher for a minimum of seven nights or with a bridal party of minimum 5 rooms of any category for 7 nights. Guest list should be provided at the time of reservation. Some restrictions/exclusions apply.

Excellence Of Love Wedding Package

  • Services of a judge or minister
  • Wedding organization and personalization by our wedding coordinator
  • Preferential location of room accommodation in the category reserved
  • Preparation and ironing of the wedding dress and groom’s tuxedo/suit
  • Complimentary suite for the groom the night before the wedding (subject to availability)
  • Use of the wedding gazebo overlooking the Caribbean or beach location
  • Horse drawn carriage transporting bride to the wedding gazebo (only at Excellence Punta Cana)
  • Love Bridal bouquet and boutonniere for the groom
  • 4 boutonnieres/corsages
  • Special Silver Wedding Dinner (maximum of 20 people)
  • Natural floral centerpiece for dinner table
  • Wedding cake for 20 guests
  • One bottle of sparkling wine
  • Silver Cocktail Hour with hors d’oeuvres for 20 people
  • 24 (5 x 7) full-color photos
  • Bridal hairstyling for ceremony
  • Make-up application for the bride
  • Special Turn down service
  • 15% discount on all spa treatments (product purchases not included)
  • Honeymoon Package
  • Late checkout for bride and groom (subject to availability)

Selling price: $1,500 USD

Additional fees may apply for non hotel guests.
This package may be upgraded from Excellence Wedding Package by covering the applicable difference in selling price. Some restrictions/exclusions apply.
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Gold Excellence Wedding Package

  • Services of a judge or minister
  • Wedding organization and personalization by our wedding coordinator
  • Preferential location of the room accommodation in the category reserved
  • Preparation and ironing of the wedding dress and groom’s tuxedo/suit
  • Complimentary suite for the groom the night before the wedding (subject to availability)
  • Use of the wedding gazebo, overlooking the Caribbean or beach location.
  • Horse drawn carriage transporting bride to the wedding gazebo (only at Excellence Punta Cana)
  • Gold bridal bouquet and boutonniere for the groom
  • 4 boutonnieres/corsages
  • Special Gold Wedding Dinner (maximum of 20 people)
  • Natural Floral centerpiece for dinner table
  • Natural Floral table bouquet for ceremony
  • Wedding cake for 20 people
  • One bottle of sparkling wine
  • Gold Private Cocktail Hour with hors d’oeuvres for 20 people
  • 24 (6 x 8) full color photos
  • Bridal hairstyling for ceremony
  • Make-up application for the bride
  • Special turn down service
  • 15% discount on all spa treatments (product purchases not included)
  • Honeymoon Package
  • Late checkout for bride and groom (subject to availability)
  • Additional decoration for the ceremony
  • Caribbean or Romantic Music Trio (1 hour)
  • Video of ceremony (15 minutes, unedited)
  • Love Birds Spa Treatment package (1 per stay per bridal couple)

Selling Price : $2400 USD

Additional fees may apply for non hotel guests. This package may be upgraded from the Excellence Wedding Package by covering the applicable difference in selling price. Some restrictions/exclusions apply.

Package subject to confirmation of availability. Applicable only for double occupancy. Packages prices are quoted for ceremony attendees lodged at the hotel. This package cannot be combined with the Excellence Honeymoon complimentary package.

All packages and pricing are subject to availability and may change without notice. Additional surcharges, requirements, restrictions, regulations and blackout dates may apply.

From Lorraine K, West Roxbury, MA:
It was the second time we were at Excellence Playa Mujeres. Last time, 5 years ago, in September it was horrendously hot and humid with a million mosquitos, so we hardly spent any time outside after beach. We were talked into going back by other friends who went in the spring. Weather was the best we have ever had. 80’s everyday with low humidity. Being outside before and after dinner for drinks and the show was great. The resort and staff were amazing. Food was mostly excellent and sometimes not, but not really an issue. First 24 hours we had lukewarm water in the room, called someone came and said it was fine, which it was not, about ready to ask room change and we got really hot water. Day of arrival we had a welcome back note with fruit, bottle of champagne and a baseball cap! Nice touch. Birthday, room was decorated and a nice dessert was set out. Last night, not sure how, but we had a table at Barcelona with rose petals. The hot tub in the room was filled, roses all around, a Come back again in chocolate with desserts and more champagne. I have been using Berwick Travel for about 10 years, and I have always been happy with the end results. As an example, I read about the construction and asked not be in building 9, we were in building 6. Heard stories of people in building 9, being very unhappy, if I had used an online travel I may not have been able to avoid getting a room in building 9. I would never book this type of vacation any other way. Lomas Travel rocks. They are always there to greet you, get you to the resort, help if need at the resort, which we don’t need as we just beach, pool, eat, drink. Private transport is well worth it. Lomas also always helps us get to the check in line upon our departure.




Secrets Maroma 3 x, Excellence 3 x Both have their greats, but I found Excellence Martini bar and Café Kaffe to be more social, for me this is a really good thing. I was bored at Secrets because we never got me meet anyone and chat at the bar or outside sitting area. Like beach loungers at Secrets with pads, need Preferred Club at Excellence to get padded beach loungers. Better top shelf booze at Secrets. Best vodka at Excellence was Svedka. No Ketel One. Loved that Excellence breakfast at the pool is a la carte. Thinking Excellence wins this one.

From Julie M, Franklin WI:
Excellence Playa Mujeres was outstanding.Gustavo & David at the martini bar and Adan & Julian at the Excellence club pool bar were AWESOME! They were always smiling and made you feel like royalty. Oscar at Basmati restaurant did a GREAT job explaining the menu and kept us thoroughly entertained with his friendly humor. The white sand beach was gorgeous. Loved the Michael Jackson show & Gustavo de la Cruz at the theater. The Excellence Playa Mujeres Times newsletter placed in the room every night was a Great touch. The music & games by the pool were fun. Having the option to go to tranquil areas to sit & relax was a Treat. Upgrading to the Excellence Club level was worth the extra $. I have recommended the resort to anyone that asks me about my vacation. I can’t wait to return. Last but, certainly not least, Kelly from Berwick Travel did an Excellent job! Any questions I had were answered quickly. I was apprehensive booking our trip with a travel agency located in another state. However, Kelly’s friendly manner and efficiency put me totally at ease. I have recommended her to my friends & customers. I will definitely be booking our next trip through Kelly and Berwick.

From Ariana H, Atlanta GA:
Excellence Playa Mujeres offers everything an all inclusive adults only place could offer. There’s options for different daily events, water sports, or paid excursions, but you can also just sit by the pool or ocean all day. The food is very good and diverse. You never have to eat the same thing twice. We enjoyed the frequent visits of the wait staff by the pool to take our drink orders; if you’re in the pool around lunch time, a cart will roll by and offer you a daily dish to eat so you don’t even have to get up or out of the pool. The staff is very friendly and always smiling. The location is gorgeous. The entire resort is very safe and extremely well maintained.

From Sue & Stephen H, Decatur GA:
Excellence Playa Mujeres was everything that we wanted out of a vacation. The resort itself was gorgeous. The rooms were amazing, we loved our two story Jr Suite. Stephen and I found our way to the rooftop every evening to enjoy the sun set. The service was impeccable and everyone was friendly, we definitely felt welcomed. The food was excellent as well. We ate at Toscanna, The Lobster House, Chez Isabelle, Spice, Agave, and the Buffet while we were there. I would have to say, the Chilean Sea Bass at Chez Isabelle was wonderful. The lobsters (grilled) at the Lobster House was great. Everything we had at Agave and Spice were excellent and I had my lunch at the buffet daily where I would ask them to grill a piece of Grouper for me. We spent all day jumping from pool to pool (my only constructive criticism is that I wish that they had connected the pools). We enjoyed the wildlife (large iguanas and birds) that were located around the resort. It is clear that the Excellence takes pride in their property as we saw all sort of updates and cleaning and maintenance going on. We did not see any insects at all (minus the mosquitoes). One of the couples (Arianna and Wes) had issues with their room upon check in and after a couple of days, a manager was involved and they were upgraded to a rooftop suite. It more than made up for the inconvenience! We spent one day on the Mayan Adventure which took us to a small Mayan Village of Cenote. We were blessed by a Mayan Priest and then we proceeded to repel 60 feet into a cavern with a 100 ft fresh water spring, it was amazing. After that, we went on a couple of zip lines and the villagers prepared lunch for us, that was an incredible experience! After all of this (as if it wasn’t enough), we were driven to Coba, the last Mayan ruin in Mexico that someone can still climb up. This was well worth the $129 per person we paid for the trip, it was quite the experience! A note to any future travellers, the shops outside Coba are extremely expensive and the shop keepers can become a little pushy and wordy. We didn’t bring any credit cards but did bring cash for tipping tour guides, the priest, the villagers etc. We also spent half a day snorkeling and although it did cost us to do this, it was well worth it. We saw amazing marine life and there are two stops. I could continue going on and on about this but I don’t want to waste your time. To recap, you have out done yourself again and we are already talking about going back next year!! Thank you so much for taking such good care of us. We were completely satisfied with our trip. I just wished we would have stayed a few more days!!

From Terri B, Oak Creek WI:
Excellence Playa Mujeres was amazing! We had a great time and loved the attention to detail this place gives. They were very accomodating to everything we asked for. Our favorite employee was Fidencio who was a bartender at the Martini Bar inside the resort’s main building! All the restaurants were amazing and a great variety of food! I was very impressed by Denise! I have never used a travel agent let alone one online who I have never met. I loved that she answered every question very promptly and helped make a great choice in the Excellence resort! Her attention to my requests is what I loved about her. I have told many people about Berwick and especially Denise. We initially started with a local face to face travel agent that never returned emails or calls which is what got me to Denise via a search online! I would definitely come back to Berwick for any of my travel needs. The service was excellent and the price was much lower than my local agent! Thank you Denise for everything you did!!!

From David & Jessica V, Pasadena CA:
The trip was absolutely “Excellent” from start to finish. Everything went exactly as planned. Excellence Playa Mujeres was paradise with first class service from everyone we came in contact with. Rapheal from American Express hooked us up with a private tour of Tulum and snorkeling that was very educational and fun. Pepe was our tour guide and he was polite, helpful and full of info on Tulum and the local cities. We especially liked the 24 hr room service which we used a lot and the many activities during the day like bike riding and pool side casino. Thank you Denise for planning and ensuring our honeymoon was perfect! We will be in touch for future vacations.

From Philip & Dee M, Orlando FL:
Our vacation at Excellence Playa Mujeres was wonderful. Just as our experience at Excellence Riviera Cancun, the service and attention to detail was impeccable. We had requested a room in building 7 on an upper level floor and received exactly that. To our surprise we had an ocean view as well, we could lie in bed and see the ocean. As a returning Excellence guest; there was an Excellence beach bag, polo shirt, and hat awaiting us in our room. Excellence Resorts definitely has got the customer service thing right. Just a few quick points, the pools were amazing and very refreshing. Shade is a high priority for us and there are palapas, loungers, and beach beds everywhere. Food was abundant and delicious, we didn’t have a bad meal in 7 days. Our favorite restaurants were Spice and Chez Isabelle. We ate at Spice twice during our stay, once from the teppenyaki grill and once from the regular menu. Shout out to David, bartender at the Theatre bar and Alegria disco, he did a wonderful job all week. He remembered our favorite drinks and kept them coming. We would definitelyrecommend Excellence Playa Mujeres to our friends, coworkers, and anyone that will listen. This was definitely one of our best vacation experiences and can’t wait to do it again. A big thank you to Susan, for her stellar service and answering all of our questions during the booking process. We absolutely love Berwick Travel.

From Debbie V, Broken Arrow OK:
What a wonderful destination wedding!!!!! Denise was assigned to all of our invitees and she was so very helpful in getting everyone of our group’s travel and/or room assignments. We did not have one problem and had a rather large group of 35 people that attended. The Excellence Playa Mujeres was fantastic! It was fantastic for a destination wedding. Yamina, Nyelle (the wedding planners) were so kind, accomodating, and did things to perfection. Everything was better than expected in every way. We had a rehearsal dinner, cocktail hour, photographers, the wedding, and a sit down dinner. Every meal at all of the planned activities was superior. I did not hear one complaint! The staff at the resort were so helpful, always smiling, and gave excellent service! We had many staff favorites along the beach (Victor and Marianna) and many more that we just loved for the week + that we were there. The bellman and every single staff member we ran across was really attentive and helpful! We even had to go to the Emergency Room in Cancun and it was a stressful situation. The staff was very good in that situation as well. We would and will go back in the future!!!!!

From Mark & Linda G, Highlands Ranch, CO:
This was our 3rd trip to an Excellence Resort and this resort lived up to it’s name “Excellence”. The layout of Excellence Playa Mujeres was very easy to get around. There were pool areas that were more private for those who prefer to be away from the activities. For those who like to be active, they had plenty of activities going on each day (try an ocean kayak or a sail on their three Hobie Cat catamarans or go scuba diving with their excellent program (scuba is extra cost, but very reasonable) .
The main pool area had plenty of places to lay out. Out of all the resorts we’ve ever been to, Excellence Playa Mujeres had more palapas/sheltered areas both around the pools and on the beach. We never felt like we had to run out early in the morning in order to get a good seat-and the resort was pretty well booked for that week. There were several areas to get towels and they kept fresh ones out there throughout the day.
I don’t know what kind of screening the employees at Excellence Playa Mujeres have to go through, but every encounter we had-from the cleaning people to the wait staff, to the pool area, beach area, water sports all the way up to management-was nothing but professional. They were so friendly, polite, helpful and just the right sense of humor.
All of the eight dinner restaurants (Mediterrean, Italian, Asian, French, Steak, Mexican, Tappas, and Seafood (lobster is outstanding!) were superb. There are 3 restaurants available for Breakfast and lunch are excellent as well. There are too many bars to name, opening at 9:00 AM and staying open until very late. If for some reason you can’t make it to the 8 dinner restaurants, the 24 hour room service is also outstanding! The FREE mini-mar stocked with all your favorites makes it easy to enjoy a drink out on your balcony without having to dress for dinner.
Excellence Playa Mujeres has nightly entertainment in the huge and plush theater area. The shows are professional and excellent quality, we especially enjoyed the Michael Jackson tribute (MJ impersonator is one of the best we have seen) and the circus (with International performers including some of the best gymnasts we have ever seen from Cuba).
We will definitely recommend Excellence Playa Mujeres to our friends and we hope to return (why mess with perfection!) This is not the first time we’ve used Berwick Travel. Kelly has done a great job even when we had a big group (5 couples) going from different locations and meeting up, we all had a positive experience. We also used Kelly to arrange our daughter’s honeymoon. Kelly has been a pleasure to work with in setting up our plans and we will continue to request her help with future trips.

From Kathleen G, Staten Island NY:
Excellence Playa Mujeres was excellent in beauty, faciliies and room accomodations. The staff was extremely friendly and aware of all your needs. The eight restaurants were all unique. I would not only recommend Excellence Playa Mujeres to others, I would return again.

From Janis C, Afto WY:
This was our seventh visit to Excellence Playa Mujeres and we were not disapointed. We have traveled the world and have finally found our “home away from home”. Spending time at the Excellence Playa Mujeres is like paradise on earth, we are treated like royalty from the moment we arrive until the last hug good-bye. The staff now feels more like family then friends, they are wonderful people. The food is exceptional, the layout of the resort is perfect, the pools awesome and the beach is lovely. This year we hope to spend three weeks at the Excellence Playa Mujeres, and still that seems like not long enough, I can never say enough about how fortunate we are to have found such a gem.

From Laurie & Mike N, Wenatchee WA:
Excellence Playa Mujeres was the best vacation experience we have ever had, and we are very well seasoned travelers. From walking up the steps to enter the resort, to walking back down upon departure the staff was attentive and friendly. Not an unhappy employee to be found! They were all very respectful and were sure to use our last names the next time they greeted us.
We enjoyed all of the restaurants with excellent menu choices and presentation matching the well balanced flavors of gourmet prepared food. All the chefs are to be commended. We became especially fond of one particular waiter, A lfonso who seemed to appear at each restaurant we were eating. About halfway through our trip he would show up at our breakfast table right after being seated with exactly what he knew we liked to drink. And, at a table of four persnickety adults each having very specific desires, we were impressed with his attention to detail. We cannot wait to see him again next year.
We are also impressed with the cleanliness and constant diligence to strive for perfection by the maintenance and housekeeping staff. Throughout the day and night you see people cleaning and maintaining every aspect of the resort, from your room to common areas and pools. Nothing was ever left unattended.
Upon returning home, I have already forwarded the Excellence Playa Mujeres website on to several friends and family and recommended they use Berwick to make the arrangements. Kelly with Berwick was extraordinarily helpful. She was recommended to us by our Uncle and Aunt who were also going on this trip with us to celebrate my Uncle’s 60th birthday. When we had to adjust our dates after booking she went above and beyond to make sure we were taken care of. The transfers from the airport to resort went extremely smooth and went without a hitch. We couldn’t have been more spoiled or happy on this kind of vacation!

From Maria & Victor C, Bakersfield CA:
As Excellence Playa Mujeres returning guests we knew what to expect; we had high expectations and our expectations were met. The resort is gorgeous; the food is good to excellent; the pools were cold (it is January); the staff is fabulous and really makes the experience special. We recommend this resort to others all the time. Steve at Berwick made the trip seamless; no worries and we have already planned our next trip with him. I recommend him highly!

From Laura & Jack B, Mandeville LA:
Excellence Playa Mujeres was, well as the name states, nothing but Excellence. The staff were all very pleasant, the food was good, the pools were great, and the beach was fine although there was plenty of what we would term sea grass; however, the beach maintenance people were working hard to clean it up. Lois, the beach waiter, was a trip. We made a special trip to the beach our last day to say goodbye.
Breakfast at Barcelona every morning was super. Toscana for an Italian dinner was our favorite. We would absolutely recommend Excellence Playa Mujeres to others. The room was great; however, we were in building 4 which may have been a little further away from the beach and main pool, but it offered the privacy we liked. We only have one comment about the spa and hydrotherapy – AWESOME!
We would highly recommend having the photographer take pictures on the beach. We had them take our pictures and ended up purchasing 12 of them for what we thought was a very fair price. We were able ! to look at them the next day and had a CD made, so we can make as many copies as we would like. It will make a nice honeymoon album.
Susan at Berwick Travel was very timely with every aspect of the arrangements and email communications. I did ask about the cost of golf but did not hear anything back which is fine because we were not sure about golfing anyway….maybe next time. In conclusion, our Honeymoon will be remembered for all of time for sure!

From Lori H, Woodbury Heights NJ:
We both loved Excellence Playa Mujeres. The grounds were beautiful, the rooms were great. We stayed in an Excellence Club Roof Top Terrace. There were full bottles of liquor in the room and we changed them to the liquor we preferred. Food was great, room service great. The beach was good up until Hurricane Ida, the storm churned up the sea grass and the beach was closed for two days so they could clean it up. Pool servers and beach servers were all excellent. I would definitely recommend this resort to others.

From Tim & Ashley B, Knoxville TN:
Thank you so much for booking this wonderful honeymoon for us. Excellence Playa Mujeres was outstanding in every aspect and exceeded our expectations. The food, service, beach, pools, rooms, and spa were all 5 star quality.
We highly recommend this resort to any couple looking for a romantic getaway. Excellence Playa Mujeres is the perfect honeymoon/anniversary destination. We look forward to returning and booking future vacations at other Excellence resorts. We appreciate everything Tracy did for us in booking this trip.
The room was the best in the resort, with amazing views. We had a very nice private transfer to and from the airport and resort. Lomas Agency was very accomodating and reliable. We could not have asked for anything else. Thank you so much for making our honeymoon unforgettable. We look forward to working with you in the future.

From Michele F, Clifton NJ:
My husband and I stayed at Excellence Playa Mujeres to celebrate our 7-year wedding anniversary. We could not have been more pleased. The rooms were large, comfortable and very well appointed. The selection of food from their 8 restaurants was wonderful. The staff was extremely helpful and the spa was one of the best I have experienced. We will definitely return and will most certainly book through Tracy.

From Sandra & Stan R, Ellenville NY:
We all had a great time at Excellence Playa Mujeres! When we checked in they upgraded us to an oceanview room in building 8 with the Excellence Club – all 4 of us. My in-laws enjoyed going there for a quiet place to meet people and have a cocktail while watching the news. It was really windy nearly everyday, but warm. It was in the 70’s and 80’s most of the time. The pools were almost too cold to enjoy at this time of year (December), but the ocean was warm and made use of the kayaks and catamarans. The watersport staff – Abraham, Roberto, and others were very warm and helpful. Stan booked a couple of diving trips through them.
The restaurants at Excellence Playa Mujeres were all fabulous. All of the staff went out of their way to make everything special. One night we went into the Flavor Market and asked if we could just have dessert and coffee there since we had already had dinner. They brought us in, gave us a table, and proceeded to bring out a sampler platter of every dessert they had! When I had asked about what one of the special profiterole’s contained, they brought out the chef to speak with us! Then the manager made a paper rose for my mother-in-law. That is just one example of the special effort the staff made. We hated to leave. We began to feel like part of the family after a few days.
The activities staff had quite a few fun things I participated in, such as Texas hold em lessons, aquaerobics, rifle shooting, bicycle tour, salsa dancing lessons. The gym was packed with brand new fabulous equipment, which we should have used more…
We went to the spa frequently. It was beautiful, and it was really nice because if you had a treatment such as a massage, you had full use of the hydrotherapy pool and treatment, and the husbands were able to use it too after the wives had their treatments! Is there anything else I can tell you about Excellence Playa Mujeres??

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Government Fee in Riviera Maya

The Municipality of Solidaridad has launched a new eco tax to help maintain the beaches and ecosystem in the Riviera Maya. Upon check out the hotels will be collecting 20.00 Mexican Pesos per room per night (approximately $1.14 USD as of 1/1/18), effective January 1, 2018. This is not covered by any all-inclusive plan. For more info and a partial list of affected hotels, see https://berwicktravel.com/travel-info

All Excellence Playa Mujeres information © Berwick Travel. Pricing and package inclusions subject to change.

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