Hyatt Zilara Cancun

Hyatt Zilara Cancun features 307 luxury all-inclusive suites with contemporary décor and breathtaking ocean, pool and resort views. All rooms are overlooking a breathtaking stretch of sand in Zona Hotelera, our beautiful Cancun suites are designed with rich wood and peaceful color tones that instill serenity and relaxation. Enjoy the fresh ocean breeze on your private patio or balcony with beautiful furnishings, perfect for candlelight dinners. Our suites feature ocean-facing whirlpool tubs, designer accents, spa-like bathrooms with rainfall showers, entertainment, and complimentary refreshment centers with soft drinks and premium beer and liquors. For discreet in-suite service, we have a “Magic Box” allowing room service to deliver everything you need without ever knocking on the door.

Indulge in our Swim-Up Suites and relax in luxurious beds with Egyptian cotton sheets and turndown service with aromatherapy. Cozy up when you slip into his and her bathrobes and slippers for an intimate night in. Order 24-hour suite service with daily chef’s specials from our unique restaurants, and play your own music mix with iPod speakers. We also feature Hyatt Premium Suites, including Swim-Up, Luxury Suites and Presidential Suites, all showcasing jet walls, premium bathroom amenities such as lip balm and sun-skin care and access to Chef’s Plate, our fine-dining experience. Indulge in the Evolution of All Inclusive where every room has an oceanview and whirlpool tub.

HYATT ZILARA CANCUN ROOM CATEGORY DESCRIPTIONS

Zilara Junior Suite King or Double
Spacious 653 square-foot (61 square meter) room featuring a king sized bed or double beds with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and an ocean view terrace. Modern bathrooms include double sinks, rain showerheads and designer toiletries.

• His & Hers plush bathrobes and slippers
• 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
• Hairdryer & Hair straightener (upon request)
• Coffee Maker
• Individually controlled air conditioner and ceiling fan with bed-side controls
• Refreshment center stocked daily with water, beer, soft drinks and snacks
• Liquor cabinet with a selection of domestic and imported beverages
• Unique “Magic Box” for discreet 24-hour room service delivery
• Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
• Electronic, laptop-size safety deposit box
• Pillow Menu
• Iron & ironing board
• Work desk with desktop lamp, Internet and 110v electric power
• Furnished balcony including a hammock

Premium Ocean View Junior Suite King or Double
Upper level floor 653 square-foot (61 square meter) room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and breathtaking ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

• His & Hers plush bathrobes and slippers
• 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
• Hairdryer & Hair straightener (upon request)
• Coffee Maker
• Individually controlled air conditioner and ceiling fan with bed-side controls
• Refreshment center stocked daily with water, beer, soft drinks and snacks
• Liquor cabinet with a selection of domestic and imported beverages
• Unique “Magic Box” for discreet 24-hour room service delivery
• Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player & fully loaded ipod
• Electronic, laptop-size safety deposit box
• Pillow Menu
• Iron & ironing board
• Work desk with desktop lamp, Internet and 110v electric power
• Furnished balcony including a hammock
• Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
• Complimentary Luggage unpacking on request

Premium Ocean Front Junior Suite King or Double
Extra spacious 653 square-foot (61 square meter) room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and a terrace offering unobstructed ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

• His & Hers plush bathrobes and slippers
• 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
• Hairdryer & Hair straightener
• Coffee Maker
• Individually controlled air conditioner and ceiling fan with bed-side controls
• Refreshment center stocked daily with water, beer, soft drinks and snacks
• Liquor cabinet with a selection of domestic and imported beverages
• Unique “Magic Box” for discreet 24-hour room service delivery
• Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
• Electronic, laptop-size safety deposit box
• Work desk with desktop lamp, Internet and 110v electric power
• Furnished balcony including a hammock
• Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
• Complimentary Luggage unpacking on request
• Personalized butler and concierge services
• Special welcome gift and beverage
• State-of-the-art gourmet coffee system
• Complimentary use of the business center
• Exclusive access to Chef’s Plate gourmet restaurant
• Connecting option to Premium Ocean Front Deluxe Suite available

Premium Ocean Front Deluxe Suite King
Spacious 653 square-foot (61 square meter) room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and a wrap-around terrace or balcony offering unobstructed ocean views. Modern bathrooms featuring double sinks, ocean view rain showerheads.

• Designer toiletries
• Bulgary luxury bath amenities
• His & Hers plush bathrobes and slippers
• Steam shower with ocean view
• 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
• Hairdryer & Hair straightener
• Coffee Maker
• Individually controlled air conditioner and ceiling fan with bed-side controls
• Refreshment center stocked daily with water, beer, soft drinks and snacks
• Liquor cabinet with a selection of domestic and imported beverages
• Unique “Magic Box” for discreet 24-hour room service delivery
• Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
• Electronic, laptop-size safety deposit box
• Work desk with desktop lamp, Internet and 110v electric power
• Furnished balcony including a hammock
• Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
• Complimentary Luggage unpacking on request
• Personalized butler and concierge services
• Special welcome gift and beverage
• Reserved, exclusive beach cabana
• State-of-the-art gourmet coffee system
• In suite check in
• Exclusive access to Chef’s Plate gourmet restaurant
• Connecting option to Premium Ocean Front Junior Suite available

Premium Swim Up Suite King
Plush, split level 848 square-foot (79 square meter) room with direct access to the pool. Room features a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and modern bathrooms with double sinks, ocean view rain showerheads and spray fixtures.

• Designer toiletries
• Steam shower with ocean view
• Bulgary luxury bath amenities
• His & Hers plush bathrobes and slippers
• 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
• Hairdryer & Hair straightener
• Coffee Maker
• Telescope for stargazing at night
• Individually controlled air conditioner and ceiling fan with bed-side controls
• Refreshment center stocked daily with water, beer, soft drinks and snacks
• Liquor cabinet with a selection of domestic and imported beverages
• Unique “Magic Box” for discreet 24-hour room service delivery
• Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
• Electronic, laptop-size safety deposit box
• Work desk with desktop lamp, Internet and 110v electric power
• Furnished balcony including a hammock
• Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
• Complimentary Luggage unpacking on request
• Personalized butler and concierge services
• Special welcome gift and beverage
• Reserved, exclusive beach cabana
• Semi-private pool
• State-of-the-art gourmet coffee system
• Complimentary unlimited domestic and international telephone calls
• One-hour complimentary rental car
• Exclusive access to Chef’s Plate gourmet restaurant

Presidential Suite
Stunning 1,331 square-foot (124 square meter) penthouse suite offering the resort’s most dramatic views and accommodations. These luxurious accommodations feature an expanded terrace area with patio furniture and hammock.

• Steam shower with ocean views and vanity counter
• Spacious bedroom
• Living room
• Dining room
• Telescope for stargazing at night
• Fully stocked bar
• Double whirlpool tub
• Designer toiletries
• Bulgary luxury bath amenities
• His & Hers plush bathrobes and slippers
• 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
• Hair straightener
• Individually controlled air conditioner and ceiling fan with bed-side controls
• Refreshment center stocked daily with water, beer, soft drinks and snacks
• Liquor cabinet with a selection of domestic and imported beverages
• Unique “Magic Box” for discreet 24-hour room service delivery
• Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
• Electronic, laptop-size safety deposit box
• Work desk with desktop lamp, Internet and 110v electric power
• Personalized butler and concierge services
• Special welcome gift and beverage
• In-suite DVD library
• Reserved, exclusive beach cabana
• State-of-the-art gourmet coffee system
• Complimentary unlimited domestic and international telephone calls
• Exclusive access to Chef’s Plate gourmet restaurant
• Connecting option with Premium Ocean Front Junoir Suite room available to create a two-bedroom penthouse suite

The Hyatt Zilara Cancun hotel is proud to offer you an exceptional selection of Restaurants and Bars designed to provide you with outstanding dining pleasure and to add variety and fun to your nightlife. For your added convenience, reservations are not required at any of our restaurants, so there’s no pressure to make a decision in advance about when and where you will dine each evening.

HYATT ZILARA CANCUN RESTAURANTS

Coffee House
Premium espresso drinks and a wide variety of pastries, desserts and ice cream in a European-style café. Open from early morning until late night

Tapas & Pintxos Restaurant
Tapas from Northern Spain and the Basque region in a relaxing atmosphere. Open for dinner nightly

Asiana Restaurant
Contemporary, gourmet Asian cuisine with a Teppanyaki cooking show in a romantic setting with sunset views. Open for lunch and dinner

Maria Marie
Gourmet Italian cuisine in a fine-dining experience. Open for dinner nightly.

Chef’s Plate
International haute cuisine carefully selected and artfully prepared by our Chef for a unique and memorable gourmet-dining event. Open for dinner (reservations required)

Spice
Nouvelle cuisine in a casual atmosphere alongside ocean views served at a sumptuous buffet plus show-cooking stations. Open for breakfast, lunch and dinner

Pelicanos
À la carte, International cuisine in an oceanfront setting by the infinity pool. Open for breakfast, lunch and Mexican speciality dinner

HYATT ZILARA CANCUN BARS

Trade Winds Swim-up Bar
Pelicanos Beach Bar
Lobby Bar
Martini Corner Lobby Bar
Wine Corner Lobby Bar
Tequilería & Cigar Club
24 Hr. Lounge
Royal Coffee House

• ADULTS ONLY RESORT – minimum age 18 
• LUXURY SPA – Cancun’s only ocean view SPA – eco-holistic Mayan inspired, full service SPA with “Temazcal” pre-Columbian stone steam bath; unique
• sunset Jacuzzi circuit; massive Polish massage waterfall and more (SPA treatments with surcharge)
• UNISEX BEAUTY SALON: Offering full range of salon services by expert staff plus special occasion make up service
• High speed Wi-Fi internet access in suite and public areas
• Handicap accessible suites and facilities throughout the resort
• Offering special assistance to celebrating couples
• MULTIMEDIA COMPUTERIZED TOUR DESK AND TRAVEL AGENCY the ultimate video and multi-lingual guide to the best sightseeing experiences in Cancun, the Riviera Maya and the Yucatan Peninsula
• Personal items, tobacco, magazines, souvenirs, local handicrafts, gifts, beachwear, boutique and more
• LUXURY JEWELRY BOUTIQUE: offering a collection of fine jewelry and stunning one-of-a-kind locally handcrafted gold and silver selections
• LCD MONITORS: located at the Lobby area with up-to-date resort information and announcements. Look for your personal welcome upon check-in!
• CAR RENTAL: featuring car selection for hourly or daily rentals
• NON-SMOKING: 50% of suites are non-smoking as well as many public areas
• Exhibits by Mexican artists; many pieces for sale
• EXCLUSIVE WEDDINGS: beautifully arranged by professional, creative and supportive wedding specialists who will take care of every detail
• SMOKING AREAS: Strategic smoking areas available

Hyatt Zilara Cancun Luxurious All Inclusive Plan Includes:

• In-suite ocean view double Jacuzzi
• Spacious, modern bathroom with “his and hers” sinks and unique ocean view twin showers: one with rain shower and multiple body massage jets & one with hand- held “telephone shower”
• His & hers plush bathrobes & slippers
• Premium Bed with pillow-top mattress, fine high thread count linens, plush duvet cover, and multiple pillows
• Rotating 32” LCD satellite TV (for multiple-position viewing from bed, Jacuzzi and terrace) with DVD/CD player and iHome (Bose stereo system in upper categories)
• Coffeemaker and in-suite mini-bar, stocked daily with water, beer, soft drinks and a convenient liquor cabinet system with a selection of international liquors
• Unique “Magic Box” for discreet room service delivery
• Balcony with furniture and hammock
• In-suite electronic laptop-size safety deposit box
• NEW! Hair straightener in all suites categories
• NEW! Work desk with desktop lamp, Internet and 110v electric power in all suite categori
• NEW! Comfortable reading arm chair in all suite categories
• NEW! Reading lamps on headboard in all suite categories
• NEW! Complimentary luggage unpacking by professional Butler in all suite categories on request
• NEW! Complimentary ironing two pieces per stay in all suite categories on request
• NEW! Complimentary shoe shine in all suite categories on request
• NEW! In-suite Check-in (for upper categories)
• NEW! Nintendo Wii in-suite interactive videogames in Presidential Suites
• NEW! Telescope for star-gazing at night in Premium Swim Up Suite King and Presidential Suites
• 2-line direct dial cordless telephone with bi-lingual voice mail and bathroom extension
• Modern, state-of-the-art, fully equipped Life Fitness Center® & Stott Pilates®, spinning & aerobics
• Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet including natural, low calorie, vegetarian, delicatessen-style and gluten-free menu choices
• Unlimited domestic and international premium brand liquors, a variety of beer, wine and sparkling wine by the glass or bottle, plus an extensive selection of fine wine included. Exceptional vintage wines, cognacs and tequilas available with a service surcharge (half price of any Cancun, Las Vegas or New York restaurant)
• NEW! Beer corner at Lobby Bar
• NEW! Tequila & Beer tasting sessions once a week by professional tequila & beer sommelier
• Complimentary wireless Internet access in suites & public areas
• Complimentary use of Internet at the Business Center (for upper categories)
• Trade nights between Hyatt Zilara Cancun (previously THE Royal Cancun) and THE Royal Playa del Carmen (based on availability)
• 24 Hr. prompt suite service
• 24 Hr. VIP Lounge serving hors d’oeuvres, premium snacks, domestic, international, and premium brand beverages, featuring table games and large LCD screen
• Personalized check-in and check-out at the resort with welcome and departure refreshing cocktail and cold towel
• Business service by concierge available from 7:00 a.m. to 11:00 p.m.
• NEW! Complimentary access to Hydrotherapy zone at SPAzul
• Ludic circuit and Polish massage waterfalls
• Olympic-size infinity pool with 50-meter lap lane & starter block plus an oceanfront tranquil pool and hot in-pool Jacuzzis
• SCUBA introductory lesson, snorkeling equipment, and boogie boards
• Lighted rooftop tennis court with complimentary equipment. Onsite tennis pro available
• Volleyball, billiard, ping-pong, board games and library
• Daily social entertainment, non-intrusive games and unique activities
• Nightly entertainment including live music and fabulous professional “Cirque du Soleil” style shows
• Educational wine tasting hosted by hotel sommelier
• Canopied shade beds and shade lounge chairs on the beach & around pool, in-pool sun chaises and onsite plush beach towels
• Exclusive Premium Beach Cabanas upon availability
• Convenient flag system on beach to request waiter service
• Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
• All resort taxes and gratuities

DESTINATION WEDDINGS AT HYATT ALL-INCLUSIVE

Your love story is one of romance and pure connection at Hyatt all-inclusive resorts. Edging the Caribbean Sea and sugar-white sand beach, our all-inclusive, all-ages resort is a romantic paradise for your destination wedding. Celebrate your weddings and commitment ceremonies in our gorgeous ballrooms, beachfront gazebos, lush gardens or sky-lit Terrace with romantic views of the sea. Enhance the romance with our wedding and honeymoon packages.

Soul mates, friends and family come together with elegant ease at our  oasis. Whether you want it to be just for the wedding couple or a grand affair, our wedding packages cater to your wants and needs. Your Wedding Specialist will take care of the catering, décor, cakes, and floral arrangements to ensure every moment reflects your vision. Imagine a complimentary sound system for the ceremony with the Intimate Elegance Package, or flower petals spread delicately across your suite and complimentary wine delivered with For Just the Two of You Package. And with a separate adults-only area, couples can enjoy romantic experiences like a beachfront couples massage with our Lavish & Opulent Package, and honeymoons while families enjoy their own adventures.

Big Day Preview

Experience first-hand what your wedding in paradise will feel like with our Big Day Preview. You’ll spend two days at our romantic Cancun resort for $500 for two people, which will be applied as a credit when you book your wedding. Enjoy tours of our venues and optional menu tastings with our Wedding Specialists to ensure your wedding details are customized and unique just like the love you share.

All-Inclusive Wedding Packages

Hyatt offers all-inclusive wedding and honeymoon packages, including our complimentary For Just the Two of You when you stay six or more nights. With 15 room nights booked, you can indulge in our complimentary Intimate Elegance Package. Come back on your first anniversary and relive your destination wedding with our free symbolic Vow Renewal Package.

Wedding Venues
From the wedding to the reception, we have a wide selection of venues offering breathtaking beauty and romantic charm, the perfect location to celebrate your love.

Wedding Menus
Celebrate your momentous event with a stunning reception, enjoying tantalizing menus that have been specially created by Chef Maximo, sure to delight you and your guests.

Honeymoons
After the “I do” and the reception comes the all-important first moments of forever. Spend it in style and doing everything together as a pair. Indulge in couples massage. Snorkel or scuba dive hand in hand. Dine by candlelight on the sand. The possibilities are endless.

Wedding Packages
Whether your dream is a lavish wedding or a small intimate affair, we offer several packages to choose from. We can also customize any package to fit your needs.