

The Hotel Riu Palace Costa Mujeres, located on the Bahía de Mujeres beach, has spacious facilities, free WiFi throughout the hotel, and the best 24-hour all-inclusive service so that you can enjoy your holiday to the utmost. The extensive gastronomic offer, the fun entertainment programs and our exclusive RIU Hotels & Resorts service will make your stay unforgettable.
This all-inclusive hotel in Costa Mujeres has 600 rooms with the finest amenities, like a minibar, beverage dispensers and a balcony or terrace. The facilities of the Hotel Riu Costa Mujeres also include five swimming pools, two of them with swim-up bars, so that you can enjoy a refreshing dip after relaxing in the lounge chairs in the solarium area. And if you want to feel the sand under your feet, we have a private area on the beach with hammocks and umbrellas.
The cuisine at the Hotel Riu Palace Costa Mujeres offers you new culinary experiences. The main restaurant provides a buffet with American-style breakfasts and show-cooking stations. And at the theme restaurants, the best Japanese, Mexican and Italian dishes, among many others, await you. Likewise, in the hotel’s bars and pastry shop, you can try a wide variety of snacks and aperitifs.
Entertainment is more than guaranteed because this hotel in Costa Mujeres with 24-hour all-inclusive service has a variety of activities programs, live shows, a gym, and the Renova Spa, a wellness centre that will make sure you return from your holiday totally renewed. And on top of all that, guests have access to the neighboring Hotel Riu Dunamar, just steps away, to enjoy the Pacha disco, the Riu Land Kids Club children’s program, and Splash Water World, a water park with slides.
HOTEL AMENITIES
• The hotel will not be able to accept cash payment for hotel stays or services in American dollars.
• Legislation also prohibits reception from exchanging dollars for pesos.
• This legislation will not affect transactions carried out in other currencies. Credit Cards (accepted)
• American Express
• Diners Club
• Discover
• MasterCard
• Visa ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
Arrival/Departure Time:
• Check-in-time: 12:00 pm Check-out-time: 11:00 am
Early check-in and late checkout on request, and subject to availability.
Maximum Occupancy:
• Junior Suite Garden View – 3 adults or 2 adults and 2 children, or 3 adults and 1 child.
• Junior Suite Handicapped – 2 adults or 2 adults and 1 child.
• Junior Suite Partial Oceanview – 3 adults or 2 adults and 2 children, or 3 adults and 1 child.
• Junior Suite Oceanview – 3 adults or 2 adults and 2 children, or 3 adults and 1 child.
• Junior Suite Oceanview Grande* – 4 adults or 3 adults and 2 children.
• Junior Suite Oceanfront – 3 adults or 2 adults and 1 child.
• Swim Out Junior Suite** – 3 adults.
• Suite Oceanfront – 3 adults or 2 adults and 2 children, or 3 adults and 1 child.
*This category requires a minimum of 3 adults or 2 adults and 2 children.
• **This category requires a minimum of 2 adults.
Junior Suite Garden View, Air conditioning, ceiling fan, sitting area with sofa or sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with bathtub and separate shower, double sink, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony or terrace.
• Bedding: 1 king bed or 2 double beds.
Junior Suite Handicapped, Handicapped rooms are wheelchair accessible and equipped with roll-in shower and handrails.
Junior Suite Partial Oceanview, Air conditioning, ceiling fan, sitting area with sofa or sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with bathtub and separate shower, double sink, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony or terrace with Partial Ocean View.
• Bedding: 1 king bed or 2 double beds.
Junior Suite Oceanview, Air conditioning, ceiling fan, sitting area with sofa or sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flatscreen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with bathtub and separate shower, double sink, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony or terrace with Ocean View.
• Bedding: 1 king bed or 2 double beds.
Junior Suite Oceanview Grande, Air conditioning, ceiling fan, sitting area with sofa or sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flatscreen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with bathtub and separate shower, double sink, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony or terrace with ocean view.
• Bedding: 2 double beds.
Junior Suite Oceanfront, Air conditioning, ceiling fan, sitting area with sofa or sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with bathtub and separate shower, double-sink, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony or terrace with oceanfront view.
• Bedding: 1 king bed or 2 double beds.
Swim Out Junior Suite, Air conditioning, ceiling fan, sitting area with sofa, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with bathtub and separate shower, double sink, vanity mirror, bathrobe, hairdryer and amenities kit. Free wifi service available in room. Terrace with private swim-out pool. Guests must be at least 18 years old to stay in this category.
• Bedding: 1 king bed or 2 double beds.
Suite Oceanfront, Air conditioning, ceiling fan, integrated lounge area with sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with bathtub and separate shower, double sink, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony or terrace with ocean front view.
• Bedding: 1 king bed.
All accommodations include: balcony, radio, bathrobes, safe, bathtub, shower, ceiling fan, smoke detector, coffee/tea maker, soundproof room, crib (on request), sprinkler system, hairdryer, telephone, heating (central), television, internet access, iron, ironing board, DVD player, maid service, Jacuzzi, mini-bar, accommodations (for physically challenged guests), movies (in accommodation), air conditioning, non-smoking accommodations, alarm clock radio and room service (limited).
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Lobby Bar
Lounge Bar
Poolside Bar, With a swim-up bar
Capuccino, Patisserie and ice cream parlor
Italian Restaurant
Japanese Restaurant
Krystal, Fusion restaurant
Main Buffet Restaurant
Mexican Restaurant
Poolside Steakhouse Restaurant
• Bottled water
• Golf green fees
• Welcome Drink
• Watersports (Non-Motorized)
• Use of Fitness Center
Spring Break Policy:
• Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year.
• RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker.
• The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification.
• Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
• Parties in rooms are not allowed.
• Spring break groups or unruly behavior is not allowed all year round at any RIU property.
IMPORTANT CDC UPDATE: US citizens/permanent residents no longer need COVID testing to return to the US. Full details on this policy can be found here.
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PASSPORTS: Passports are mandatory for all guests for international travel, and must be valid at least six (6) months beyond travel dates.
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