Riu Palace Peninsula Overview
The Hotel Riu Palace Peninsula (All Inclusive 24h) it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.
Enjoy a day of relax by taking care of your body in the Renova Spa with the variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where a sunbathing with a cocktail is a must.
Our renowned All Inclusive system invites you to taste a huge variety of dishes from local to international recipes. The theme restaurants wides the gastronomy options of the hotel by serving wonderful cuisine such as: japanese, italian or mexican.
Getting fit in your holidays is possible with the gym, sport activities, volleyball, and also water sports as kayak and snorkel. The RiuLand program would take care of the little members of the family with plenty of amusement activities during the day. Adults won’t feel bored thanks to the live shows, music, and other entertainments during the day and night.
If you are looking for relaxation and tranquility, the Adults Only Deluxe Villas, being an ADULTS ONLY area, exclusively for adults over 18, has the best facilities for their hosts.
HOTEL AMENITIES
- Accommodations (562)
- Accommodations for Physically Challenged Guests
- Activities
- Aerobics (water)
- Air Conditioning (public areas)
- Babysitting Services ($)
- Bar (swim-up)
- Barber Shop ($)
- Bars (6)
- Beach
- Beauty Salon ($)
- Billiards ($)
- Boat Rentals ($)
- Breakfast Room
- Car Rental Desk ($)
- Children’s Activities
- Coffee Shop
- Concierge
- Dive Center ($)
- Doctor (on call) ($)
- Dry Cleaning Services ($)
- Elevators
- Entertainment
- Exercise Classes
- Facilities for Physically Challenged Guests
- Fitness Center
- Fitness Room
- Front Desk (24-hour)
- Gift Shop
- Golf (nearby) ($)
- Hospitality Desk
- Ice Machines
- Jacuzzi (outdoor)
- Laundry Service ($)
- Lounges
- Massage Services ($)
- Medical Services ($)
- Multilingual Staff
- Newsstand ($)
- Parking
- Ping Pong
- Pool (children’s)
- Pool (heated)
- Pools (outdoor) (4)
- Poolside Beverage Service
- Poolside Grill
- Poolside Meal Service
- Porters
- Restaurants (6)
- Security (24-hour)
- Snack Bar
- Solarium
- Spa
- Tour Desk ($)
- Tours & Excursions ($)
- Towels (beach/pool)
- Umbrellas (pool)
- Volleyball (beach)
- Watersports (motorized) ($)
- Watersports (non-motorized)
- Wedding Coordinator
- Wedding Site
• Wireless internet throughout the entire hotel at an additional charge (beach areas not included). Rates may vary depending on hotel.)
• Free 90 minutes daily wireless connection in the lobby
• Villas Section with complimentary in room WiFi service. Atm
• ATM is available in the hotel to withdraw Mexican Pesos.
• It is not possible to exchange US Dollars at the hotel. Tennis Courts (lighted): (2) At sister property Riu Caribe Credit Cards (accepted)
• MasterCard and Visa ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
ACCOMMODATION CATEGORIES AND DESCRIPTIONS
Arrival/Departure Time:
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Children Policy:
• Children’s age break is 12 years old.
Maximum Occupancy:
• Junior Suite – 3 adults or 2 adults and 2 children or 3 adults and 1 child.
• Junior Suite Oceanview – 3 adults or 2 adults and 2 children or 3 adults and 1 child.
• Junior Suite Superior Ocean View – 3 adults or 2 adults and 1 child.
• Villa Junior Suite Jacuzzi – 2 adults.
• Villa Junior Suite Jacuzzi Oceanview – 2 adults.
• Suite Jacuzzi Ocean View – 2 adults.
• Villa Suite Jacuzzi Oceanview – 2 adults.
Junior Suite, Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa or sofa-bed, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin (Rain-Shower), by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace.
• Bedding: 1 king bed or 2 double beds.
Junior Suite Oceanview, Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa or sofa-bed, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydro- massage bathtub, extra shower cabin (Rain-Shower), by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view Bedding: 1 king bed or 2 double beds.
Junior Suite Superior Ocean View, Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin (Rain-Shower), by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view on top floors (11th or higher).
• Bedding: 1 king bed or 2 double beds.
Villa Junior Suite Jacuzzi, Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin (rain shower), by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with private Jacuzzi. Free wifi service available in room.
• Bedding: 1 king bed.
Villa Junior Suite Jacuzzi Oceanview, Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin (rain shower), by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with private Jacuzzi and ocean view. Free wifi service availabe in room.
• Bedding: 1 king bed.
Suite Jacuzzi Ocean View, Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in- room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin (rain shower), by door separate toilet and bidet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with private Jacuzzi.
• Bedding: 1 king bed.
Villa Suite Jacuzzi Oceanview, Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin (rain shower), by door separate toilet and bidet, double- sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with private Jacuzzi and ocean view. Free wifi service available in room.
• Bedding: 1 king bed.
Adults Only Villa Section:
The Villa Junior Suite Jacuzzi and the Villa Suite Jacuzzi are part of an adults only section. This section includes the following amenities:
• Chill out area with private pool and exclusive waiter service (drinks, snacks and fruit)
• Kulinarium restaurant
• Private check in, welcome cocktail and refreshing facial towels upon arrival
• Bathrobes and slippers in each guestroom
• Personalized concierge service, also available by phone -$35.00 USD Renova Spa credit -2 X 1 basic scuba diving classes with Scuba Caribe
All accommodations include: liquor dispenser, ironing board, mini-bar, radio, rollaway bed (on request), air conditioning, room service (24-hour), alarm clock, safe, bathtub (private), safe (laptop compatible), blackout drapes, , ceiling fan, smoke detector, coffee/tea maker, sprinkler system, crib (on request), telephone, hairdryer, , , turndown service, housekeeping, wake-up calls, iron and maid service.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
FOOD AND BEVERAGE OUTLETS
Cabanga Lobby Bar
La Latina Lounge Bar, With terrace
Plaza Bar
Tobago Beach Bar
Trinidad Poolbar With Swim-up Bar
Capuchino Patisserie And Ice Cream Parlor, In the Lobby
Isla Mujeres Restaurant, Grill and Steakhouse. Open daily for dinner only. Dress code is formal.
Kabuki Restaurant, Serving Japanese cuisine. Open daily for dinner only. Dress code is formal.
Krystal Restaurant, Serving Fusion cuisine. Open daily for dinner only. Dress code is formal.
Las Olas Restaurant, Serving buffet, on the spot cooking stations and special evenings three times a week with theme buffet. Open daily for dinner. Dress code is formal. No reservations are required.
Tamales Restaurant, Serving Mexican cuisine. Open daily for dinner only. Dress code is formal.
Venecia Restaurant, Serving Italian cuisine. Open daily for dinner only. Dress code is formal.
Sports Bar, Open 24 hours
Please Note:
• Reservations are no longer required for specialty restaurants at Riu Hotels. They will operate on a first come, first serve basis, within normal operating hours.
HONEYMOON PACKAGE
Package Inclusions:
• Surprise welcome gift in their room
• Small bottle of Tequila
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
• A $35.00 USD Spa credit in Ocean Harmony massage for two (50 minutes), per adult, per stay. This discount does not apply with other promotions and discounts.
Package inclusions are subject to change.
BONUS FEATURES
• Daily activities
• Morning coffee
• Towels
• Use of Fitness Center
• Chaise lounges
• Watersports (Non-Motorized)
• Welcome Drink
• Afternoon tea
• Bottled water
• Use of Tennis Courts
• Honeymooners will receive a surprise gift in their room upon arrival.
• Marriage certificate required. Must be issued within the past 90 days.
MISCELLANEOUS INFORMATION
General Information
• At least 1 person 21 years or over must be in every room during the months of March and April.
• For the reminder of the year, at least 1 person in every room must be 18 years or over.
• No student groups under 21 or “spring breakers” accepted all year round.
RiuLand RiuLand is a new concept of professional children’s entertainment, ideally suited to every age group. Children are divided into two age groups: ages 4 to 7 and 8 to12, and each group features its own entertainment team and programs.
Kids will enjoy exciting theme days, such as “Games Day”, “Riu Holiday”, “Pirate Day”, “Aqualand” and more.
Entertaining evening programs also await the young guests and feature children’s shows with great costumes, quiz games, and the election of Mr. and Miss RiuLand.
Minimum Age Requirements:
• At least one person 21 years or older is required in every room during the months of February through May.
• During the remainder of the year, at least one person 18 years or older is required in every room.
• The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age.
• Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.
• Parties in rooms are not permitted.
• Unruly behavior by individuals or groups is not allowed at any property at any time during the year.
Spring Breaker Policy:
• Definition of Spring Breaker/Spring Breaker Group:
• High School through College aged individuals who vacation in traditional or FIT Groups to celebrate their Spring Break. In North America this can be any time from late February through mid-May.
• Any group or individual arriving on RIU Hotels & Resorts property with the characteristics as described in the above definition will not be admitted on property, with no refund.
• Please be advised that Riu Hotels and Resorts will use any and all means at their disposal to identify and cancel suspected Spring Breaker Groups. Partners should abstain from quoting Riu properties for FIT or traditional groups which they suspect may be youths traveling together for said purposes.
• Spring Breakers (either groups or individuals) are not allowed at any RIU property at any time during the year.
• RIU Hotels & Resorts reserves the right to withhold admission to any Spring Breaker arriving on property.