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Hyatt Zilara Cancun Overview

Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 16), formerly THE Royal Cancun. Prominently located on the widest stretch of beach in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting. Hyatt Zilara Cancun features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.

Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa– Cancun’s only ocean view spa – wine and spirits tastings, enhanced pool and beach butler service and more. Whether planning a convention, a business gathering, or a dream wedding the perfect event requires extraordinary settings. Hyatt Zilara Cancun offers 21,000 square feet of flexible meeting and event spaces, plus breathtaking beach and outdoor venues, with personal and attentive event planners to assist you in creating a memorable affair.

Hyatt Zilara Cancun is 15 minutes away from downtown, only 20 minutes from the Cancun International Airport and near the best golf courses, shopping malls, restaurants and nightlife this city has to offer.

Let Berwick Travel help plan your Hyatt Zilara Cancun vacation package!


Hyatt Zilara Cancun Special Offers

 


Rooms

Hyatt Zilara Cancun Rooms

HYATT ZILARA CANCUN ROOM CATEGORY DESCRIPTIONS

Zilara Junior Suite King or Double
Spacious 653 square-foot (61 square meter) room featuring a king sized bed or double beds with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and an ocean view terrace. Modern bathrooms include double sinks, rain showerheads and designer toiletries.

  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer & Hair straightener (upon request)
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Pillow Menu
  • Iron & ironing board
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock

Premium Ocean View Junior Suite King or Double
Upper level floor 653 square-foot (61 square meter) room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and breathtaking ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer & Hair straightener (upon request)
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player & fully loaded ipod
  • Electronic, laptop-size safety deposit box
  • Pillow Menu
  • Iron & ironing board
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock
  • Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
  • Complimentary Luggage unpacking on request

Premium Ocean Front Junior Suite King or Double
Extra spacious 653 square-foot (61 square meter) room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and a terrace offering unobstructed ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer & Hair straightener
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock
  • Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
  • Complimentary Luggage unpacking on request
  • Personalized butler and concierge services
  • Special welcome gift and beverage
  • State-of-the-art gourmet coffee system
  • Complimentary use of the business center
  • Exclusive access to Chef’s Plate gourmet restaurant
  • Connecting option to Premium Ocean Front Deluxe Suite available

Premium Ocean Front Deluxe Suite King
Spacious 653 square-foot (61 square meter) room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and a wrap-around terrace or balcony offering unobstructed ocean views. Modern bathrooms featuring double sinks, ocean view rain showerheads.

  • Designer toiletries
  • Bulgary luxury bath amenities
  • His & Hers plush bathrobes and slippers
  • Steam shower with ocean view
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer & Hair straightener
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock
  • Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
  • Complimentary Luggage unpacking on request
  • Personalized butler and concierge services
  • Special welcome gift and beverage
  • Reserved, exclusive beach cabana
  • State-of-the-art gourmet coffee system
  • In suite check in
  • Exclusive access to Chef’s Plate gourmet restaurant
  • Connecting option to Premium Ocean Front Junior Suite available

Premium Swim Up Suite King
Plush, split level 848 square-foot (79 square meter) room with direct access to the pool. Room features a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and modern bathrooms with double sinks, ocean view rain showerheads and spray fixtures.

  • Designer toiletries
  • Steam shower with ocean view
  • Bulgary luxury bath amenities
  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer & Hair straightener
  • Coffee Maker
  • Telescope for stargazing at night
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock
  • Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
  • Complimentary Luggage unpacking on request
  • Personalized butler and concierge services
  • Special welcome gift and beverage
  • Reserved, exclusive beach cabana
  • Semi-private pool
  • State-of-the-art gourmet coffee system
  • Complimentary unlimited domestic and international telephone calls
  • One-hour complimentary rental car
  • Exclusive access to Chef’s Plate gourmet restaurant

Presidential Suite
Stunning 1,331 square-foot (124 square meter) penthouse suite offering the resort’s most dramatic views and accommodations. These luxurious accommodations feature an expanded terrace area with patio furniture and hammock.

  • Steam shower with ocean views and vanity counter
  • Spacious bedroom
  • Living room
  • Dining room
  • Telescope for stargazing at night
  • Fully stocked bar
  • Double whirlpool tub
  • Designer toiletries
  • Bulgary luxury bath amenities
  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hair straightener
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet and 110v electric power
  • Personalized butler and concierge services
  • Special welcome gift and beverage
  • In-suite DVD library
  • Reserved, exclusive beach cabana
  • State-of-the-art gourmet coffee system
  • Complimentary unlimited domestic and international telephone calls
  • Exclusive access to Chef’s Plate gourmet restaurant
  • Connecting option with Premium Ocean Front Junoir Suite room available to create a two-bedroom penthouse suite

Restaurants

Hyatt Zilara Cancun Restaurants & Bars

The Hyatt Zilara Cancun hotel is proud to offer you an exceptional selection of Restaurants and Bars designed to provide you with outstanding dining pleasure and to add variety and fun to your nightlife. For your added convenience, reservations are not required at any of our restaurants, so there’s no pressure to make a decision in advance about when and where you will dine each evening.

HYATT ZILARA CANCUN RESTAURANTS

Coffee House
Premium espresso drinks and a wide variety of pastries, desserts and ice cream in a European-style café. Open from early morning until late night

Tapas & Pintxos Restaurant
Tapas from Northern Spain and the Basque region in a relaxing atmosphere. Open for dinner nightly

Asiana Restaurant
Contemporary, gourmet Asian cuisine with a Teppanyaki cooking show in a romantic setting with sunset views. Open for lunch and dinner

Maria Marie
Gourmet Italian cuisine in a fine-dining experience. Open for dinner nightly.

Hyatt Zilara Cancun RestaurantChef’s Plate
International haute cuisine carefully selected and artfully prepared by our Chef for a unique and memorable gourmet-dining event. Open for dinner (reservations required)

Spice
Nouvelle cuisine in a casual atmosphere alongside ocean views served at a sumptuous buffet plus show-cooking stations. Open for breakfast, lunch and dinner

Pelicanos
À la carte, International cuisine in an oceanfront setting by the infinity pool. Open for breakfast, lunch and Mexican speciality dinner

HYATT ZILARA CANCUN BARS

Trade Winds Swim-up Bar
Pelicanos Beach Bar
Lobby Bar
Martini Corner Lobby Bar
Wine Corner Lobby Bar
Tequilería & Cigar Club
24 Hr. Lounge
Royal Coffee House

Activities

HYATT ZILARA CANCUN FACILITIES & SERVICES

  • ADULTS ONLY RESORT – minimum age 16
  • LUXURY SPA – Cancun’s only ocean view SPA - eco-holistic Mayan inspired, full service SPA with “Temazcal” pre-Columbian stone steam bath; unique
  • sunset Jacuzzi circuit; massive Polish massage waterfall and more (SPA treatments with surcharge)
  • UNISEX BEAUTY SALON: Offering full range of salon services by expert staff plus special occasion make up service
  • High speed Wi-Fi internet access in suite and public areas
  • Handicap accessible suites and facilities throughout the resort
  • Offering special assistance to celebrating couples
  • MULTIMEDIA COMPUTERIZED TOUR DESK AND TRAVEL AGENCY the ultimate video and multi-lingual guide to the best sightseeing experiences in Cancun, the Riviera Maya and the Yucatan Peninsula
  • Personal items, tobacco, magazines, souvenirs, local handicrafts, gifts, beachwear, boutique and more
  • LUXURY JEWELRY BOUTIQUE: offering a collection of fine jewelry and stunning one-of-a-kind locally handcrafted gold and silver selections
  • LCD MONITORS: located at the Lobby area with up-to-date resort information and announcements. Look for your personal welcome upon check-in!
  • CAR RENTAL: featuring car selection for hourly or daily rentals
  • NON-SMOKING: 50% of suites are non-smoking as well as many public areas
  • Exhibits by Mexican artists; many pieces for sale
  • EXCLUSIVE WEDDINGS: beautifully arranged by professional, creative and supportive wedding specialists who will take care of every detail
  • SMOKING AREAS: Strategic smoking areas available

Hyatt Zilara Cancun Luxurious All Inclusive Plan Includes:

  • In-suite ocean view double Jacuzzi
  • Spacious, modern bathroom with “his and hers” sinks and unique ocean view twin showers: one with rain shower and multiple body massage jets & one with hand- held “telephone shower”
  • His & hers plush bathrobes & slippers
  • Premium Bed with pillow-top mattress, fine high thread count linens, plush duvet cover, and multiple pillows
  • Rotating 32” LCD satellite TV (for multiple-position viewing from bed, Jacuzzi and terrace) with DVD/CD player and iHome (Bose stereo system in upper categories)
  • Coffeemaker and in-suite mini-bar, stocked daily with water, beer, soft drinks and a convenient liquor cabinet system with a selection of international liquors
  • Unique “Magic Box” for discreet room service delivery
  • Balcony with furniture and hammock
  • In-suite electronic laptop-size safety deposit box
  • NEW! Hair straightener in all suites categories
  • NEW! Work desk with desktop lamp, Internet and 110v electric power in all suite categori
  • NEW! Comfortable reading arm chair in all suite categories
  • NEW! Reading lamps on headboard in all suite categories
  • NEW! Complimentary luggage unpacking by professional Butler in all suite categories on request
  • NEW! Complimentary ironing two pieces per stay in all suite categories on request
  • NEW! Complimentary shoe shine in all suite categories on request
  • NEW! In-suite Check-in (for upper categories)
  • NEW! Nintendo Wii in-suite interactive videogames in Presidential Suites
  • NEW! Telescope for star-gazing at night in Premium Swim Up Suite King and Presidential Suites
  • 2-line direct dial cordless telephone with bi-lingual voice mail and bathroom extension
  • Modern, state-of-the-art, fully equipped Life Fitness Center® & Stott Pilates®, spinning & aerobics
  • Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet including natural, low calorie, vegetarian, delicatessen-style and gluten-free menu choices
  • Unlimited domestic and international premium brand liquors, a variety of beer, wine and sparkling wine by the glass or bottle, plus an extensive selection of fine wine included. Exceptional vintage wines, cognacs and tequilas available with a service surcharge (half price of any Cancun, Las Vegas or New York restaurant)
  • NEW! Beer corner at Lobby Bar
  • NEW! Tequila & Beer tasting sessions once a week by professional tequila & beer sommelier
  • Complimentary wireless Internet access in suites & public areas
  • Complimentary use of Internet at the Business Center (for upper categories)
  • Trade nights between Hyatt Zilara Cancun (previously THE Royal Cancun) and THE Royal Playa del Carmen (based on availability)
  • 24 Hr. prompt suite service
  • 24 Hr. VIP Lounge serving hors d’oeuvres, premium snacks, domestic, international, and premium brand beverages, featuring table games and large LCD screen
  • Personalized check-in and check-out at the resort with welcome and departure refreshing cocktail and cold towel
  • Business service by concierge available from 7:00 a.m. to 11:00 p.m.
  • NEW! Complimentary access to Hydrotherapy zone at SPAzul
  • Ludic circuit and Polish massage waterfalls
  • Olympic-size infinity pool with 50-meter lap lane & starter block plus an oceanfront tranquil pool and hot in-pool Jacuzzis
  • SCUBA introductory lesson, snorkeling equipment, and boogie boards
  • Lighted rooftop tennis court with complimentary equipment. Onsite tennis pro available
  • Volleyball, billiard, ping-pong, board games and library
  • Daily social entertainment, non-intrusive games and unique activities
  • Nightly entertainment including live music and fabulous professional “Cirque du Soleil” style shows
  • Educational wine tasting hosted by hotel sommelier
  • Canopied shade beds and shade lounge chairs on the beach & around pool, in-pool sun chaises and onsite plush beach towels
  • Exclusive Premium Beach Cabanas upon availability
  • Convenient flag system on beach to request waiter service
  • Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
  • All resort taxes and gratuities

New and Exclusive Hyatt Zilara Cancun Online Check-In!

Real Resorts is pleased to announce an exciting new service for our guests staying in Hyatt Zilara Cancun First Online Check-In! Check in directly from your home or office computer. For the ultimate in convenience and service, we offer guests the option of online hotel registration 48 hours prior to arrival. No waiting in line at the check-in desk ... your key card will be waiting for you in the reception area so you can go directly to your suite as soon as it's ready and start to enjoy your holiday right away!

In addition, you may preview pictures of your reserved suite category (resort location, the interior and the view from the balcony/terrace) by means of a virtual map offering 360° tours of each suite category. Guests can also elect to upgrade to a higher suite category directly online, guests may select and assign their own suite during the online check-in process (only available for Premium Ocean View Junior Suite Ocean View and upper categories). Mexico's first online check-in service also allows guests to pre-advise the hotel of any special requests or special occasion notations.

START MY ONLINE CHECK IN!

Spa

Luxury SPA at Hyatt Zilara Cancun

The SPAzul Concept

Hyatt Zilara Cancun Spa

Here at SPA we wish to partner with you in your quest for well-being, and we are committed to helping you find your inner harmony within the universe. You will experience this journey to wellness as the lush tropical atmosphere envelopes you while you take in the splendor of the clear turquoise waters lapping at the edge of powder-white beaches.

Luxury SPA – Cancun’s only ocean view SPA – world-class ecoholistic Mayan-inspired, full service SPA with dual temperature Jacuzzis, steam room, traditional “Temazcal” stone steam bath, sauna, Polish massage waterfalls, cold plunge pool and more! (SPA treatments at surcharge).

SPA features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, a temazcal steam hut and an all new menu of Mayan influenced Sáas Philosophy treatments and rituals. Our hydro areas are separated for men and women with individual lockers; and robe and sandals are provided. You will also enjoy refreshing fruit and Invigorating beverages as you repose in the relaxation area.

We offer a variety of traditional healing and beauty techniques as well as our own signature SPA rituals and many new Mayan-inspired Sáas treatments as well, so that guests have an opportunity to enjoy a totally complete and uniquely diverse SPA experience.

We also feature a new Mayan-influenced Sáas Philosophy program. In the Mayan language Sáas is translated as "clarity and light". At SPA, we have translated that into our own Mayan-inspired concept of the Sáas Spa philosophy. The classic SPA menu has been infused with a powerful new dimension dedicated to reviving and recreating ancient Mayan healing treatments as an added benefit for our spa guests. Using the proven power of the four basic "earthly" elements (the foundation of the Mayan rituals), we provide an unforgettable experience that we trust will be taken back home and incorporated into a lifelong wellness plan.

At SPA we also offer an indigenous touch with our temazcal, located in the Spa courtyard where you can also enjoy our outdoor hydro experience and relax in the garden. Of course you don’t want to miss out on our lunar celebrations where we will celebrate with our traditional steam bath and finish with a moonlit massage on the beach.

We offer our signature in-suite SPA rituals that incorporate a selection of body treatments, massage therapies and hydro baths. Reservations should be made at least one day in advance.

Weddings

Hyatt Zilara Cancun Wedding Packages

WEDDINGS AT HYATT ZILARA CANCUN

Imagine exchanging your marriage vows amidst the breath-taking views of the Caribbean Sea, white beaches, lush tropical gardens, seaside gazebos, and unforgettable sunsets. Or capture your intimate romantic moment by consummating your vows inside the one-of-a-kind, Oceanfront Catholic Chapel Our Lady of Guadalupe...the perfect start to a perfect wedding!

Our professional Wedding Planners combined the best of many international resorts offering only weddings to create the most thoughtful wedding packages and they will take care of each and every detail, from helping you select the ideal bridal bouquet, wedding location, and décor options; including an array of ultimate catering touches that will exceed your expectations.

Types of Wedding Ceremonies

Hyatt Zilara Cancun Weddings

Create your personal once-in-a-lifetime ceremony that will represent your love union forever. Real Resorts offers an array of ceremony services and specialty options to bring your lives even closer together and accommodate the realization of your dream wedding.

Civil Ceremony:
Is a ceremony performed by an official judge from Mexico, authority that is legal throughout the world.

Symbolic or Religious Ceremony:
Is a ceremony performed by a Non Denominational Christian minister, this is not a legally recognized ceremony. Couples typically choose this ceremony if they have already been legally married in their own country.

Note: You may combine the Civil and Religious ceremonies, additional fees will apply.

Catholic:
Is a ceremony performed by a Catholic Priest in a Catholic Chapel located on property at the Gran Caribe Real in Cancun. This is not a legally recognized wedding ceremony; it is recognized by the Vatican and the Roman Catholic Church.

Jewish Ceremony:
Real Resorts is proud to introduce Interfaith, Contemporary, Traditional & Orthodox Jewish Weddings presided by a Reformed rabbi based in Cancun & Riviera Maya.

For more details on packages, wedding calendars, and regirstration forms, please see Royal Weddings by Real Resorts

Agency Photos

Hyatt Zilara Cancun Agency Photos

Reviews

Hyatt Zilara Cancun Reviews

From Darla, Pittsburgh PA:
The Royal Cancun (now Hyatt Zilara Cancun) was clean and beautiful! The staff streated us like royality; the food was good; the pools and beaches were unbelievable, Berwick Travel was good!

From Cecilia, Prosser WA:
I just want to start by saying that going through Berwick Travel was the best thing I ever did. Denise was so helpful. She helped me through the entire process and answered every question I ever had. She made my dream vacation and wedding possible. I truly can t imagine what I would have done with out her generosity and help.
As for The Royal Cancun (now Hyatt Zilara Cancun), if you are looking for a luxurious experience, this is the hotel to go to in Cancun. It was beautiful. Me and my family had seen pictures, and we knew this hotel was going to be unbelievable. But when we arrived, we were blown away. The staff was so helpful, and the food was delicious. We stayed in a Corner Suite and we loved the room. The hotel and the rooms were very clean. We didn t want to leave the resort because we enjoyed being there so much.
We have decided to go back every summer from now on. That s how much we enjoyed going there. 


All Hyatt Zilara Cancun (formerly The Royal Cancun) information and images © 2014 Berwick Travel

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