Sun Palace Cancun

Sun Palace Cancun Overview

Nothing promises a more relaxing vacation than a couples-only resort, and Sun Palace in Cancun is the quintessential all-inclusive couples-only destination.

At Sun Palace, our service is always attentive and never intrusive, so your every desire is anticipated and fulfilled quickly. Enjoy a romantic meal feasting on distinctive cuisine at our five international best restaurants in Cancun. Relax with a cool cocktail at the swim-up bar and poolside, or stretch out on a lounge chair under a beach umbrella and enjoy your beverage while listening to the waves.

With romantic walks in our expansive beach, its serene couples-only atmosphere, Sun Palace is also an ideal choice for honeymoons and anniversary celebrations. Leave the family resorts behind and indulge in an unforgettable couples-only vacation at the luxurious Sun Palace in Cancun, Mexico.

More Resort Information

Your Sun Palace accommodations will envelop you in comfort and elegance, from a double whirlpool to nightly turndown service, to plush bathrobes and slippers and upscale bath amenities. The minimal, modern design inspires serenity and relaxation. Step through the spacious glass door to your balcony and enjoy a magnificent view of the clear turquoise waters of the Caribbean Sea or Nichupte Lagoon.Our All-Inclusive Features include 24-hour room service, in-room wine, a stocked mini-bar and a liquor dispenser with brand name label whiskey, tequila, rum and vodka. You’re assured a deep and restful sleep nestled in the fine linens and cotton duvet of your comfortable custom Palace Bed®.

Among the other abundant amenities in your Sun Palace room are CHI-branded hair tools and bath products, LCD television with satellite, individually controlled air conditioning, a direct dial telephone, complimentary long distance calls to the Continental US and Canada, alarm clock, coffee maker, wireless Internet and much more.

All guest rooms feature king beds and accommodate 2 adults.


Deluxe Resort View 
The Deluxe Resort View guestroom invites you to relax on your balcony and enjoy the view of the attractively landscaped resort grounds. Located on floor 1. The views are limited and could be partially obstructed. This category does not include any type of ocean view rooms.

Superior Deluxe Ocean View 
For a view of the Caribbean, choose the Superior Deluxe Ocean View guestroom, located on floors 7 (non-smoking) and 8 (smoking).

Junior Suite Ocean View
Also offering views of the Caribbean, the Junior Suite Ocean View guestroom is located on floors 1- 4 (smoking on 1st floor only).

Concierge Level
In addition to all of the amenities included in every Sun Palace guestroom, rooms on the Concierge Level – located on floors 3, 4, 5 and 6 (non-smoking) – offer an intimate seating area and a number of high-end amenities:

  • DVD player
  • CD player
  • L’OCCITANE bath amenities
  • Aromatherapy
  • Upgraded liquor brands in dispenser: Bacardi White Rum, Jose Cuervo Special Tequila, J&B Whisky and Absolut Vodka
  • Two 25-minute massages at the Spa
  • Exclusive Beach Bag (one per room/per stay)
  • Private Beach Lounge Chair Area with Waiter Service
  • Private candlelight dinner at select locations (once per stay)
  • Exclusive Concierge Service with personalized service
  • Espresso/American coffee maker
  • Alarm clock/radio/iPod dock
  • CHI Professional hair dryer & flat iron
  • Special room service menu for dinners (18:00 to 23:00)
  • Nightly Petit Fours with your turndown service
  • Pillow menu
  • Exclusive concierge phone service
  • Private check-in & out / early check-in & late check-out (subject to availability)

One-Bedroom Presidential Suite 
Our One-Bedroom Presidential Suite is our largest and most luxurious guestroom. The living room leads to the balcony through a floor-to-ceiling sliding door.The dining area is furnished with a glass-top table and wicker chairs. Recessed lighting and accent wall fixtures create a warm ambiance.A luxurious double whirlpool on the balcony invites you to enjoy a relaxing soak while you take in the views. Located on floors 1 – 5, the Presidential Suite features views of the lagoon or ocean.


  • Double whirlpool
  • Liquor dispenser containing whiskey, tequila, rum & vodka
  • In-room wine
  • Mini-bar containing sodas, bottled water, juices & domestic beer
  • Individually controlled air conditioning
  • 24-hour room service
  • Turndown service
  • LCD TV with satellite
  • Purified water
  • Upscale bath amenities
  • Bathrobes and slippers
  • Digital safe (laptop size)
  • Coffee maker
  • Direct dial telephone
  • Alarm clock
  • CHI hair dryer & flat iron
  • Iron/ironing board
  • Wireless Internet

Dining at Sun Palace, with the best restaurants in Cancun, is truly an extraordinary part of your couples’ vacation!Our renowned chefs set an impressively high standard for all-inclusive dining, with sumptuous culinary treats in our specialty restaurants featuring International, Mexican, Italian and Argentinean cuisines. Enjoy your meal in any of our dining rooms or order from our 24-Hour Room Service menu and dine in the comfort of your room.

All of our restaurants serve only the finest local and imported products, including high quality US beef. Order whatever entices you, including top-rated wines and brand label domestic and imported whisky, vodka, gin, brandy and rum – it’s all part of our All-Inclusive Features. Reservations are not required, but long pants and a collared shirt are required for dining in La Tratto.

El Alamo 
Located in our lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner. The dress code is casual but footwear and shirts with sleeves are required, and wet clothing or uncovered swimwear is not allowed.

  • Breakfast: 7:00 am – 10:30 am
  • Lunch: 12:30 pm – 4:30 pm
  • Dinner: from 6:00 pm – 11:00 pm

La Tratto 
Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner from 6:00 pm – 10:30 pm, serving an a la carte Italian menu. Long pants, collared shirts and shoes are required. La Tratto offers a private area for four tables with a glass floor providing a unique view of the sea.

The Steak 
The Steak, located near the pool area, is a casual dinner option for dinner, serving a buffet of seafood and fine cuts of beef from 6:00 pm – 10:30 pm. The dress code is casual, but wet clothing or uncovered swimwear is not allowed.

Oriental Lounge 
Located outdoors on the first level, the Thai Lounge serves cocktails, an a la carte dinner, Asian hors d’oeuvres, and sushi bar from 5:00 pm – 10:30 pm. The Snack Enjoy light snacks from midday to 5:00 pm.

Pool Snack Bar 
Snacks are available poolside from 11:00 am – 5:00 pm. Pool Bar Swim up to the pool bar at the main pool from 9:00 am – 5:00 pm.

Lobby Bar 
Our lobby bar serves a Continental breakfast from 5:00 am – 8:00 am, bar service from 10:00 am – 1:00 am, tea time from 5:00 pm – 7:00 pm, and live music from 10:00 pm – midnight.

Wet Bar 
The Wet Bar provides service to lounge chairs from 10:00 am – 7:00 pm.

Room Service 
Whether it’s breakfast you’re craving, lunch or dinner, breakfast for dinner or simply a quick snack, our 24-hour room service menu has something to please even the most discerning palettes. As part of our all-inclusive offerings, guests can indulge in a full menu of in-room food and beverage selections at any time of day in any room category, no matter the length of stay. Our dedicated staff is ready to serve you in the privacy of your own room, ensuring that all meals, no matter what time of day it may be, are delivered quickly and beautifully presented too. Choose from a wide variety of tasty items from breakfast omelets to hamburgers, steak, pastas and more. Compliment your meal with freshly squeezed juices, premium coffee or a glass of wine from the room service wine list. No meal is complete without dessert, which is also available for in-room indulgence 24-hours a day. So, sleep in or stay in, relax and take advantage of our 24-hour, all-inclusive room service.

New experiences and countless activities are in place at Sun Palace. A variety of restaurants present enticing options for dining. Three inviting infinity pools offer a choice of aquatic relaxation. The spa, with its comprehensive menu, provides another alternative to unwind. For those feeling more energetic, a water sports marina and a newly remodeled and fully equipped fitness center provide the base for a variety of activities.


  • 3 infinity pools
  • Swim up bar
  • Indoor pool with two jacuzzis
  • Sauna/steam room
  • Spa facilities ($)
  • Fitness center
  • Table games
  • Daily activities
  • Nightly shows


At Sun Palace qualified personnel are true representatives of the traditional Mexican hospitality. So don’t hesitate if you wish to book a tour, have a day at the spa or rent a car, you will be advised with information that best serves you. If you plan to stay with us during your honeymoon take advantage of our honeymoon package. For those who cannot travel without their laptops, wireless Internet access is available throughout the property, at no additional charge.

  • Concierge
  • Bell staff service
  • Beauty salon ($)
  • Gift shop ($)
  • Travel agency ($)
  • Boutique ($)
  • Jewelry store ($)
  • Car rental ($)
  • Doctor on call 24 hrs ($)
  • Ice machines
  • Taxis available 24 hrs ($)
  • Complimentary self parking
  • Dry cleaning and laundry services($)
  • Currency exchange
  • Palace Vacations Planners desk ($)
  • Golf package ($)
  • ATM machine
  • Wireless Internet


Envision just the two of you exchanging vows on a secluded white sand beach or with dozens of friends and family gazing on as you celebrate your new life together in a lush tropical setting. With many unique wedding and reception venues, intimate and grand, it’s a breeze to imagine your wedding dream coming to life.



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A variety of planning options for every couple, from small intimate ceremonies to elaborate events.

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